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How Milestone Meets Video Security Needs Within Manufacturing

Whether you’re retrofitting existing sites or looking to build brand new plants, Milestone’s XProtect software can meet your video security needs. Let’s look at how.

Common surveillance needs within manufacturing

 Surveillance is often associated with avoiding crime-related activity. For a manufacturing plant, this is part of the story. You certainly need to keep unauthorized people out, prevent theft and cyberattacks, etc.

However, there are two other needs that people don’t think about as much despite being equally important. One of them is compliance with health and safety standards. Investigating accidents can halt operations for days or weeks before all the facts are verified. The more surveillance coverage you have, the more reliable the video management software and the easier it is to find and export evidence, the faster incidents can be resolved, and business can resume.

Surveillance should be just as much about preventing problems as responding to them. Think of all the places on a production line where it’s too difficult or too dangerous for people to be. Setting up cameras helps ensure that everything is running smoothly without risking the safety of employees.

This brings us to another major need—optimizing and ensuring business operations. You obviously don’t want people stealing. Still, that’s probably not what’s going to put you out of business. A greater risk is a major defect going undetected in your production line. If this type of issue isn’t nipped in the bud, you could end up with literal tons of faulty inventory that you can’t sell.

Surveillance means reassurance that machinery is running smoothly and the ability to quickly detect and resolve breakages and bottlenecks. A robust system can also utilize sensors to, say, flag increased machinery vibration. But it’s the cameras that let you see what could be causing the vibration and understand what’s actually going on.

How Milestone meets surveillance needs within manufacturing

 Here’s how respective XProtect variantsextensions and third-party integrations can help. Instead of covering all features and functionalities, this list is curated for manufacturing use cases.

  • What you get with XProtect’s VMS:

Included in all variants:

– Centralized search helps operators quickly find the right footage by filtering according to a time window and specific cameras or groups of cameras. Search results can be further narrowed down based on XProtect’s built-in motion detection. If your cameras come with analytics that detect people, vehicles and other granular data, then these filters will also be available in your search view. Alarms, events and bookmarks will also be visible (if supported by your specific XProtect variant).

– Independent playback is at the core of what our customers need. While in the “Live” tab, operators can play back video recordings without leaving the live monitoring view. The “Playback” tab is specifically designed for reviewing and analyzing recorded footage.

– The basic Maps function gives manufacturers a visual (i.e., still image) representation of their facility layout overlaid with camera locations. This makes it easier to understand the spatial relationships between cameras and important areas such as production lines, storage areas, loading docks and other critical zones.

Included in some variants:

– The Alarm Manager instantly alerts operators to any internal and external security alarms and includes information on the priority level and state of an alarm. The Alarm Manager is included in all XProtect variants except for Essential+.

– The Smart Map syncs information from Google Maps, Bing Maps and OpenStreetMap with static images and CAD drawings. The result is a precise representation of the geographical layout of your areas and buildings, providing a more accurate overview of your camera placements across one or several locations. Smart Maps are included in XProtect Expert and Corporate.

– Bookmarks let you quickly tag, annotate and retrieve specific incidents or events in video footage, enhancing the efficiency of your investigations. Bookmarks are included in XProtect Professional+, Expert and Corporate.

  • XProtect extensions (additional cost):

– License Plate Recognition (LPR) verifies whether a number plate matches a pre-approved list of vehicles. This reduces the need for manual inspections and ensures that only authorized vehicles enter the premises, helping overall security and the flow of traffic.

– Transact links surveillance video to data from your point of sale (POS) system or any other transaction source. Manufacturers can retrieve data and index it by scanning a product’s barcode.

– Access doesn’t provide access control in and of itself. Rather, it merges your video management software with your access control and intrusion systems in a single interface. Customers who invest in XProtect Access will naturally also have purchased an access control system from a third party.

– The Smart Wall is designed to be used in control rooms. It delivers real-time surveillance via a large canvas of monitors showing a customizable overview of all camera feeds. The Smart Wall is available at no additional cost with XProtect Corporate, and available at an additional cost with XProtect Expert.

  • Third-party integrations (cost from third party):

You can integrate third-party solutions with any XProtect variant.

– License Plate Recognition (LPR) integrations can provide advanced features that extend beyond what XProtect LPR provides. Examples of advanced features include wildcards for matchlists (triggering if a plate is one or two characters off), live whitelisting and blacklisting of plate numbers and metadata (make, model or color of the vehicle).

– Access Control is a critical security need within manufacturing. If particularly hazardous materials are involved, a fail-secure system might be required as opposed to a fail-safe system. Fail-secure systems lock all exit and entry in the case of a breach whereas fail-safe systems allow people to exit during a failure. Our technology partners provide access control solutions that can work within either type of system.

– Intrusion Alarm Systems integrations connect motion detectors, door contacts, glass break sensors, etc. with XProtect, enabling these external alarms to trigger actions within the VMS. Actions include recording video, sending alerts or displaying live feeds for immediate response.

– Smoke Detection can be synced with XProtect to immediately trigger alerts. For manufacturers, such an integration can assist in quickly identifying and responding to potential fire hazards, minimizing risks to personnel, equipment and inventory while ensuring compliance with safety regulations.

XProtect’s features cover the bases of avoiding crime-related activity and ensuring basic health and safety standards. The extensions and third-party integrations are what can really maximize health and safety compliance and take your system beyond security into business optimization. Of course, the above features and integrations aren’t necessarily exclusive to XProtect. Other VMS vendors likely tout some variation of our list. So, what is so special about XProtect?

  • XProtect supports more security devices than any other VMS. XProtect is camera (and sensor) agnostic. If you’re retrofitting an existing plant, you can save a lot of money by using the devices you already have. Analog and IP cameras can be viewed side-by-side in XProtect. This means having the space to gradually upgrade devices where and when the time is right. On top of being device agnostic, XProtect is one of only a few solutions that can reliably connect hundreds and even thousands of devices across many different sites.
  • XProtect is truly open-platform. XProtect integrates with third-party security solutions at no additional cost. Alternative providers often claim to be open-platform while simultaneously pushing customers to use their own analytics. While we offer some of our own analytic extensions, we’ve built our reputation on working with hundreds of technology partners. We want our customers to have freedom of choice when it comes to integrating access control, license plate recognition, smoke detection and more.
  • XProtect is secure by design. All variants of XProtect support HTTPS encryption, network separation, strong user authentication with complex password requirements, audit logging, user role-based access controls and digital signing when exporting. Moreover, Milestone has been authorized as a CVE Numbering Authority (CNA) which comes with strict rules for reporting vulnerabilities and shipping patches for our own products. While cyber security isn’t unique to XProtect, it is an important factor to consider when choosing the best VMS as not all vendors live up to the same standards.

In addition to these product-specific benefits, there are many advantages of working with Milestone as a company:

  • Milestone is a global company that’s been around for 25 years. We’re owned by the Canon Group, so you can rest assured that we’re not going anywhere.
  • As a market leader, Milestone has the resources to invest back in R&D. With this investment comes frequent product updates with new features, UX improvements and cybersecurity enhancements.
  • We have strong ties with resellers and integrators all around the world. This means that we can connect you with a local partner that can help you navigate health and safety policies that are specific to the type of manufacturing that you do, your city or municipality, etc.

The most popular Milestone products within manufacturing

XProtect comes in a range of variants that cater to smaller plants, larger industrial complexes and a combination of both. XProtect is highly customizable and there’s no “one size fits all” solution. That said, we can still look at why our manufacturing customers tend to gravitate towards certain products.

  • XProtect Professional+ is chosen in about 50% of manufacturing cases. Customers in this sector are often looking to connect cameras from a few different sites into a single view. Professional+ is the most affordable option in the XProtect lineup that meets this need. It comes with central management across sites and support for an unlimited number of devices.

Express+ is the second most common choice, representing smaller manufacturers with single sites. For projects that demand more complex infrastructure and advanced cybersecurity features (e.g., media database encryption), you have XProtect Expert and Corporate. These tie for third place and are often the best match for the most risk-averse manufacturers who also want a highly centralized overview with features like the Smart Wall.

  • Care Plus is chosen in about 80% of manufacturing cases. This is an additional maintenance program that gives customers access to multiple software updates per year and full trade-in credit on product upgrades (e.g., upgrading from Professional+ to Expert+). Many such companies, especially those dealing with hazardous materials, are heavily regulated. Keeping their video management system up to date is considered an essential part of compliance, hence the popularity of Care Plus.

When it comes to technical support, most customers rely on their system integrators to manage issues on their behalf. However, about 10% of manufacturers pay for Care Premium on top of Care Plus because 1) they want the option to get direct technical support from Milestone and 2) they want expedited support regardless of whether it’s them or their system integrator that’s reaching out to Milestone.

  • Milestone’s Husky servers ship with the XProtect VMS software pre-installed, along with a configured operating system and optimized hardware. They cover viewing stations, recording and management servers. The guarantee of compatibility with XProtect makes the Husky IVO line an attractive option to many customers. Nevertheless, there’s no obligation to use Husky as XProtect can run on any Windows server that meets the system requirements.

How our customers use Xprotect

Here are a few examples of XProtect at work in manufacturing:

  • Air-cooling and refrigeration: This Hungarian manufacturing plant faced challenges with theft and outdated monitoring tech across their facility. They implemented XProtect Professional+ with 170 thermal and 360-degree AXIS cameras and analytic solutions to protect their inventory, assure health and safety standards and investigate claims of damaged goods.
  • Auto parts: This international manufacturer needed to improve safety throughout their production facilities in India. They implemented XProtect Expert with over 675 cameras from a variety of different brands. The new VMS was integrated with an Access Control System (ACS) and perimeter video analytics for additional security.
  • Flooring: As the world’s largest flooring manufacturer, this Belgian company chose to invest in XProtect Corporate to bolster safety and optimize flow. They originally purchased licenses for 1,000+ cameras across 17 sites with plans to expand by 200 cameras per year. This system is fully loaded with the XProtect Transact extension as well as third-party license plate recognition and smoke detection.

Get a personalized demo

In this article, we’ve covered the manufacturing requirements that we hear about the most. No organization is exactly like another though, and we’d be happy to know about your specific situation. If you’d be interested in a video call where we also get to show you XProtect in action, please book a demo!

Intelligent Traffic Management Market Expected to Grow Strongly Through 2030

The global intelligent traffic management system (ITMS) market is projected to reach USD 27.92 billion by 2030, growing at a compound annual growth rate (CAGR) of 15.2% from 2025 to 2030, according to a new report by Grand View Research.

Factors such as the rising urban population, increased mobility, improved road transport efficiency, and the need to upgrade transport networks due to rapid industrialization are anticipated to drive significant market growth during the forecast period.

ITMS solutions help reduce delays, alleviate traffic congestion, and provide real-time, accurate information to commuters and transportation planners. The growing government initiatives worldwide to implement smart cities with modernized road networks and transportation systems are expected to positively influence the expansion of the intelligent traffic management market.

Challenges with infrastructure upgrades

ITMS require vast, scalable, and advanced data infrastructure for real-time data processing. However, the required infrastructure to support these systems has not expanded quickly enough, and replacing outdated equipment is still costly. To address this, governments across the globe continue to invest heavily in road infrastructure upgrades in an effort to reduce congestion.

For example, in April 2021, SNC-Lavalin Group, an engineering and construction services provider, was awarded a three-year contract worth USD 15 million by the California Department of Transportation (Caltrans) to implement a Transportation Asset Management System (TAMS). Under this agreement, the company’s Data Transfer Solutions (DTS) unit will offer services such as software licensing, system implementation, and post-implementation support, which are expected to drive demand for ITMS solutions further during the forecast period.

Addressing standardization and road safety concerns

Despite the growth prospects, challenges such as the lack of standardized solutions and safety concerns related to traffic management systems could hinder the expansion of the intelligent traffic management market. To address road safety, the United Nations Economic Commission for Europe (UNECE) is involved in implementing legal instruments aimed at improving road safety, including traffic management and road infrastructure regulations that are binding for member states. ITMS has the potential to significantly reduce traffic accidents and improve safety.

Regional insights

Countries such as the U.S. and China are making significant investments in ITMS solutions, which is expected to benefit the market in the coming years. According to analysts at Grand View Research, North America is expected to dominate the market, accounting for 38.7% of the share in 2024. The U.S. Department of Transportation (DOT) is making substantial investments in research, development, and the nationwide deployment of intelligent traffic management systems.

Regarding product segments, the traffic monitoring system segment is expected to hold the largest share of 21.4% in 2024. Poorly managed traffic signals are a major contributor to road congestion, and addressing these issues is expected to reduce travel times considerably. Furthermore, the traffic signal control segment is projected to grow significantly during the forecast period.

Key market players

Companies actively involved in the ITMS sector include Cubic Corporation, SNC-Lavalin Group, Thales Group, IBM, General Electric, Siemens, Kapsch Trafficcom, TomTom, Q-Free ASA, and Transcore. These companies are expected to play a pivotal role in advancing ITMS technologies and capitalizing on the growing demand for smart traffic management solutions.

Stricter Regulations Propel Growth in Smoke Detector Market

The global smoke detector market is projected to rise from USD 2.68 billion in 2024 to USD 3.76 billion by 2029, reflecting a CAGR of roughly 7.0%. As noted by the researchers at Marketsandmarkets, the key driver of this growth is the growing awareness surrounding fire safety and stricter regulations for residential, commercial, and industrial buildings.

The rising frequency of fires has led to an increased demand for highly efficient smoke detection systems. This demand is further supported by the advent of smart and IoT-enabled smoke detectors. Technological advancements are enhancing the performance and capabilities of these systems.

Wireless smoke detectors

Wireless smoke detectors are expected to experience the highest CAGR during the forecast period, thanks to their easy installation and enhanced functionality. Without the need for complex wiring, these devices can be placed anywhere, making them particularly attractive to homeowners and businesses looking for DIY solutions. As fire risk awareness grows and regulations tighten, the demand for wireless smoke detectors is likely to rise. Advancements in battery and sensor technologies have also boosted their reliability and efficiency, strengthening their position in the market. With the increasing demand for convenience and automation in fire safety, wireless smoke detectors are well-positioned for significant growth.

Dual-sensor smoke detectors 

The research indicates that dual-sensor smoke detectors will capture a significant share of the smoke detector market throughout the forecast period. By combining the strengths of both ionization and photoelectric sensors, these detectors are more effective in detecting a wider range of fires. Ionization sensors excel at detecting fast-burning fires, while photoelectric sensors are better suited for slow-burning, smoldering fires. The integration of these two technologies makes dual-sensor detectors a more comprehensive solution for fire safety, and the growing consumer demand, along with the commercial use of advanced smoke detection systems, will ensure their continued relevance.

Growth in the commercial sector

The commercial smoke detector market is projected to experience significant growth during the forecast period. This is primarily due to increasing urbanization and the growing demand for enhanced fire safety measures in workplaces. The trend is further driven by stricter regulatory compliance and heightened awareness of employee safety. Additionally, advancements in smoke detection technologies, such as smart detectors integrated with the Internet of Things (IoT), are gaining popularity in commercial applications, accelerating the market’s expansion.

Asia Pacific Market growth driven by urbanization

The Asia Pacific smoke detector market is expected to grow at the highest CAGR during the forecast period, fueled by rapid urbanization and industrialization in countries like China, India, and Japan. Government initiatives to raise fire safety standards are driving the demand for smoke detectors across various sectors. Increased awareness of fire risks and the growing need for dependable detection solutions also contribute to this growth. The integration of IoT-enabled smoke detection systems, combined with smart home technologies, will further shape the market dynamics across the region.

Prominent companies operating in the smoke detector market, as highlighted in the research, include Johnson Controls, Robert Bosch GmbH, Hochiki Corporation, Siemens, and Honeywell International Inc.

VIVOTEK Partners With Kabob on Retail Management Solutions

VIVOTEK has entered into a new partnership with Kabob to provide AI powered security services to the retail sectorImage courtesy of VIVOTEK

Recognising the growing demand from chain enterprises to boost operational efficiency through cloud security solutions, VIVOTEK has entered into a partnership with its AI-powered cloud surveillance platform, Vortex, and Kabob, a startup providing one-stop cloud management solutions for retail stores. This collaboration aims to revolutionise retail management, initially targeting the US, Japan and Taiwan markets, potentially benefiting over 450 chain brands and approximately 15,000 stores.

Kabob users can log in to the Vortex platform through their accounts to access unlimited device connections and user accounts with a simple subscription, enabling remote management of store surveillance, real-time operations monitoring and advanced AI-Powered insights. With Vortex, retailers can analyse crowd flow patterns, recognize vehicle license plates and refine marketing strategies to unlock new business opportunities.

Boosting retail security efficiency

Managing hundreds or even thousands of retail outlets simultaneously poses a significant challenge for chain enterprises. Vortex’s high versatility and robust security features are specifically designed for fast-paced business environments, offering smart management services for retail stores, shopping malls, and other venues requiring multi-site monitoring. Vortex’s flexible hybrid cloud architecture offers seamless integration with its cloud-native cameras for precise AI video analytics and anomaly alerts. For retailers using existing network cameras, Vortex enables cloud connectivity via VIVOTEK’s network video recorders, facilitating real-time remote management and event detection. This ensures store safety, smooth operations and maximum cost-effectiveness and security performance.

Vortex incorporates advanced encryption, secure network transmission, and privacy management measures to safeguard user data and video information, including end-to-end encryption, Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Moreover, Vortex offers up to 10 years of warranty and flexible subscription licensing, all presented with compliance with the US National Defense Authorization Act (NDAA) and Trade Agreements Act (TAA).

Beyond security, Vortex leverages its AI technology to identify hotspots with high foot traffic and recognise license plates of frequent visitors. By integrating these capabilities with in-store marketing activities, Vortex boosts customer interactions, increases sales and enhances customer satisfaction.

Interview: Petia Simeonova, Regional Sales Manager, Hochiki Europe

At Hochiki Europe, we approach challenges by fostering a culture of adaptability and forward-thinking. By closely monitoring changes in industry standards, we can ensure our products and services remain compliant. Additionally, we invest in research and development to create new solutions that not only meet but exceed customer expectations, allowing us to maintain our position as a leader in the industry.

By: Damir Muharemovic; E-mail: editorial@asadria.com

a&s Adria: Can you tell us about your background and experience? How did you come to work with Hochiki Europe?

Simeonova: Thank you for the opportunity to address your readers. I am Petia Simeonova, a Bulgarian native with a diverse and accomplished background. I hold a Bachelor’s Degree in Tourism and Travel and I am proficient in three languages. I have spent the past two decades working in the fire industry and am deeply committed to advancing fire safety. My keen interest in technological advancements has been instrumental in my career. Currently, I serve as the Regional Sales Manager for Hochiki Europe, overseeing clients in 21 Central and Eastern European countries.

a&s Adria: How did you come to work with Hochiki Europe?

Simeonova: My journey with Hochiki Europe began during my tenure at Sectron Bulgaria, one of Hochiki Europe’s top 10 customers and a partner for nearly 30 years. I dedicated more than a decade of my career to working with Hochiki products as the product manager for fire detection and suppression systems. Additionally, I took the initiative to establish Sectron’s training academy for installers, focusing on fire detection and suppression systems. With my extensive knowledge of the fire detection industry and relevant markets, I joined Hochiki Europe as a sales manager in 2016 and had been an esteemed member of the team ever since.

a&s Adria: What do you see as the biggest challenges in the fire safety and detection industry today, and how do you approach overcoming them in your role?

Simeonova: One of the biggest challenges in the fire safety and detection industry today is staying ahead of evolving safety standards and regulations while continuously innovating to meet customer needs. At Hochiki Europe, we approach these challenges by fostering a culture of adaptability and forward-thinking. By closely monitoring changes in industry standards, we can ensure our products and services remain compliant, giving our customers peace of mind. Additionally, we invest in research and development to create new solutions that not only meet but exceed customer expectations, allowing us to maintain our position as a leader in the industry.

a&s Adria: Hochiki Europe has a strong reputation in the fire safety industry. Could you walk us through the company’s history?

Simeonova: Hochiki Europe’s origins can be traced back to the establishment of the Hochiki Corporation in Tokyo, Japan, in 1918. the company quickly became a pioneer in the field by installing the world’s first addressable call point in Tokyo just two years later, in 1920.

As the company grew and gained international recognition for its fire safety and detection solutions, it began expanding its global presence. In 1993, Hochiki Corporation opened its European headquarters in Gillingham, Kent, under the name Hochiki Europe.

Since then, Hochiki Europe has continued to be at the forefront of innovation, designing and manufacturing cutting-edge life safety solutions. Its commercial and industrial fire detection systems, as well as emergency lighting products, are globally recognised for their high integrity and long-term reliability.

With global group sales exceeding £400 million, Hochiki Europe is a wholly independent, multinational, publicly listed company with a vast network of over 1,500 employees. Our expertise extends across five state-of-the-art manufacturing plants, 32 sales offices, and 18 subsidiaries worldwide. This international presence ensures consistent quality, service, and supply for our clients.

a&s Adria: Each year, Hochiki Europe conducts Customer Survey. What were the results from 2024 survey, in terms of positive trends and parts they need improvement?

Simeonova: The 2024 Customer Survey results demonstrated a very positive response from our customers: A significant majority of respondents (95%) agreed that Hochiki manufactures and designs innovative, high-quality, and robust products. Additionally, 93% of participants felt that Hochiki’s current range of fire detection products, accessories, and peripherals successfully meet their needs. Hochiki’s team also received high praise, with 93% of customers finding the team to be helpful. Furthermore, 89% of survey participants acknowledged that Hochiki designs reliable products that help reduce false alarms.

While the 2024 Customer Survey results demonstrated positive trends, Hochiki Europe remains committed to listening to customer feedback and making improvements in areas that may require attention.

a&s Adria: How does the company ensure that its solutions are tailored to the unique regulatory and market needs in different European countries?

Simeonova: To ensure that our solutions cater to the specific regulatory and market requirements of different European countries, Hochiki Europe adopts a customer-focused and adaptable approach. We understand that each market has unique needs, and our goal is to provide tailored solutions that meet local standards and certifications.

Our products are certified to EN54, ensuring a high level of quality and performance. Additionally, we obtain country-specific certifications, such as DBI in Denmark and BOSEC in Belgium, to meet the requirements of each market. This commitment to obtaining the necessary certifications enables us to offer flexible solutions that cater to the unique needs of our customers across various locations.

One notable example of our dedication to tailoring solutions is the availability of 38 different languages on our fire alarm panels. This multilingual feature ensures that our systems are user-friendly and accessible, further enabling us to meet the needs of a diverse range of clients throughout Europe and beyond.

a&s Adria: Having that said, what are the differences between UL, FM, and EN standards in fire detection in general?

Simeonova: There are notable differences between the various fire detection standards used globally. UL and FM standards are primarily used in the United States and some Middle Eastern countries. These standards focus on ensuring the safety and reliability of fire detection and alarm systems, with a strong emphasis on component compatibility, installation, and maintenance requirements. EN standards, such as EN54, are widely used across Europe, the Middle East, Africa, and many other regions. EN54 specifically outlines the requirements for fire detection and fire alarm systems, addressing aspects such as system design, performance, and testing.

The key difference between these standards lies in their geographical applicability and the level of detail in addressing local requirements. Hochiki Europe strives to ensure that our products and solutions meet the relevant standards, offering peace of mind to our customers worldwide.

a&s Adria: Can you present your portfolio in brief? What types of products Hochiki produces and for what purpose?

Simeonova: Hochiki is a life safety systems manufacturer, we produce a number of ranges of equipment for addressable and conventional fire alarm and detection systems, to addressable emergency lighting, waterleak detection systems, specialist area equipment for areas such as marine, railway, and intrinsically safe.

Each system is specifically designed to meet the requirements and standards required. Our addressable range of fire detection equipment and fire alarm panels can be fitted in buildings from shops, to hotels, factories, offices, schools and government installations, as we have a diverse range of products we are able to provide solutions for almost any building.

Hochiki Europe offers a comprehensive portfolio of life safety systems, designed to meet the diverse needs of our customers across various industries and applications. Our products are developed to comply with relevant standards, ensuring reliability and peace of mind. Here’s an overview of our key product categories:

Addressable Fire Detection Systems: Our range of intelligent fire detection systems includes detectors, call points, and control panels. These systems are suitable for a wide variety of buildings and applications, such as commercial, industrial, and government facilities.

Addressable Emergency Lighting Systems: We offer advanced emergency lighting solutions that ensure safe evacuation in the event of power failure or emergency. Our systems include luminaires, exit signs, and central control units.

Water Leak Detection Systems: Hochiki Europe’s water leak detection systems provide early warning of water ingress, helping to minimise potential damage and disruption. These systems are particularly useful in data centres, museums, and other sensitive environments.

Specialist Area Equipment: We also design and manufacture products for specific applications and industries, including marine, railway, and intrinsically safe areas.

At Hochiki Europe, we take pride in our ability to provide tailored solutions for a wide range of life safety requirements. Our diverse product portfolio enables us to meet the unique needs of our customers, ensuring the highest level of protection and peace of mind.

a&s Adria: What product range would you stand out as the most-selling (or flagship) one in the European market?

Simeonova: Our ESP addressable fire detection range coupled with our addressable fire alarm panel (Latitude) would be our most popular product range due to its versatility and ease of use for the engineers, it is a feature rich product range providing false alarm reducing solutions for the end users.

Hochiki Europe’s flagship product range in the European market is our ESP addressable fire detection system combined with our Latitude addressable fire alarm panel. This best-selling product range stands out due to its exceptional features, versatility, and user-friendly design:

ESP Addressable Fire Detection System: Our ESP range of intelligent fire detection devices offers superior performance and reliability. The system includes a comprehensive selection of detectors, call points, and ancillary devices that can be tailored to meet the unique needs of various applications.

Latitude Addressable Fire Alarm Panel: The Latitude fire alarm panel is designed to work seamlessly with our ESP detection range. It offers advanced features for enhanced safety and false alarm management, providing users with a dependable and flexible solution for a wide range of installations.

The combination of the ESP addressable fire detection range and Latitude addressable fire alarm panel is highly valued by engineers for its ease of use and feature-rich design. This powerful, versatile, and user-friendly solution allows us to offer our customers a reliable and effective means of protecting their assets and occupants.

a&s Adria: The 7th edition of the UL-268 standard has come into force in July 2024. What are the most significant changes it introduced, like a multi-spectrum smoke categorization? And since all manufacturers have been forced to develop a range of new products to meet this new standard, what are the key features of Hochiki’s 7th edition of conventional smoke and multi-sensors?

Simeonova: The 7th edition of UL 268 represents a significant advancement in fire safety standards, addressing the evolving needs of modern building materials, furnishings, and common causes of unwanted alarms. This updated standard challenges smoke detector manufacturers to create products that can effectively detect fires involving synthetic materials, such as polyurethane foam, and minimise false alarms caused by cooking smoke.

As a result of these new tests and requirements, smoke detectors listed under the previous 6th edition of UL 268 may not meet the updated criteria. Manufacturers must adapt their products to comply with the 7th edition of UL 268 to maintain UL listing.

For consumers and building owners, it is crucial to be aware of these changes and confirm that any newly purchased smoke detectors meet the latest standard. Compatibility between the smoke detectors and the fire alarm control unit should also be verified.

By ensuring compliance with the 7th edition of UL 268, Hochiki Europe demonstrates its commitment to providing the most advanced and reliable fire safety solutions. Our 7th edition conventional smoke and multi-sensors meet the updated UL 268 requirements, offering enhanced performance and compatibility with the latest fire safety systems.

a&s Adria: 64% of respondents in a 2023 research conducted by Red Fox believe that most alarms experienced in the past 12 months are false alarms. What are the main reason of such a high false alarm rate and what is Hochiki doing to prevent it happening?

Simeonova: False alarms in fire detection systems can be attributed to several factors, with environmental influences playing a significant role. In some cases, false alarms may occur due to improper detector selection or oversensitive sensors that are unable to discriminate between actual fire events and transient air conditions. The high percentage of false alarms highlighted in the research underscores the need for advancements in fire detection technology and better detector selection practices.

Hochiki Europe is at the forefront of addressing these challenges by investing heavily in research and development. Our world-class fire test laboratory in Japan allows us to push the boundaries of innovation and create cutting-edge products that enhance fire detection capabilities while minimising false alarms.

Our flagship ACD-EN multi-sensor exemplifies this commitment to innovation. This advanced device combines smoke, heat, and dual carbon monoxide detection elements to accurately identify various fire conditions. Notably, the sensor also employs Reduced False Alarms (RFA) algorithms to monitor the environment, distinguishing between actual fire conditions and transient air changes that may lead to false activations.

By using advanced multi-sensor technology and intelligent algorithms, Hochiki Europe actively contributes to reducing false alarms in fire detection systems. Our dedication to research and development ensures that our products continue to improve, providing customers with reliable, accurate, and efficient fire safety solutions. With products like the ACD-EN multi-sensor, we aim to enhance the overall performance of fire detection systems, ensuring the safety of people and property while minimising unnecessary disruptions caused by false alarms.

a&s Adria: When it comes to fire safety, every second counts. That’s why you presented the Latitude Fire Alarm Control Panel that combines the latest hardware and software to produce an approved control and indication system. What are its greatest benefits and can you give us an example of its use?

Simeonova: The Latitude is a key product in our range, there an many features the Latitude fire alarm control panel brings, the touch screen control providing all the information in a clear and easy to understand format is one of the greatest, often a building user could be required to control the fire alarm system, having a touch screen that provide the correct information with the correct control buttons for the situation is critical.

Other features are the powerful cause and effects allowing the system to provide connections to many 3rd party systems and also provide special features to further reduce false activations.

The Latitude Fire Alarm Control Panel is a testament to Hochiki Europe’s commitment to advancing fire safety technology. This innovative system combines cutting-edge hardware and software to create a versatile, user-friendly, and powerful control and indication system. Some of the key benefits of the Latitude Fire Alarm Control Panel include:

User-friendly touch screen interface: The Latitude’s touch screen control provides essential information in a clear and concise format, enabling users to make informed decisions quickly during critical situations. This ease of use is crucial when every second counts in fire safety.

Powerful cause and effect programming: The Latitude’s advanced cause and effect capabilities facilitate integration with third-party systems, such as sprinkler systems, access control systems, or HVAC systems. This connectivity enables the creation of customised, comprehensive safety solutions tailored to specific building requirements.

False alarm management features: The Latitude offers various advanced features to reduce false alarms, ensuring a more reliable and efficient fire detection system.

A practical example showcasing the benefits of the Latitude Fire Alarm Control Panel is its application in a large commercial complex with multiple businesses and facilities. In this setting, the Latitude’s touch screen interface allows building managers to easily monitor and control the fire alarm system across different zones. The cause and effect programming enables seamless integration with other safety systems, such as sprinklers and security access controls, ensuring a coordinated response during an emergency. Additionally, the false alarm management features contribute to reducing disruptions to business operations, while maintaining the highest level of safety.

a&s Adria: What does a second-generation of the Ekho hybrid range wireless technology offers?

Simeonova: Hochiki’s second-generation Ekho hybrid range wireless technology offers several advancements and benefits. Some of the key features and improvements include:

Enhanced reliability: The Ekho system utilises a self-configuring mesh network, which ensures continuous and robust connections between field devices and the central control panel. This results in a more dependable and adaptable system that automatically adjusts to changing operational conditions.

Simplified design and commissioning: The Ekho hybrid wireless technology simplifies the design, planning, and commissioning processes for installers, making it easier and faster to implement fire detection solutions in various settings.

Expanded device capacity: The Ekho system supports up to 126 devices connected to a Translator module, providing greater flexibility for accommodating different installation types and sizes.

Improved range: The Ekho system offers increased range and coverage, allowing for more comprehensive fire detection and alarm capabilities within a given area.

As an example, the Ekho hybrid wireless technology can be employed in large, complex environments such as industrial facilities or multi-story buildings. In these settings, the self-configuring mesh network ensures reliable communication between devices, while the increased device capacity and range provide comprehensive coverage for fire detection and alarm systems.

a&s Adria: Last year, the Hochiki revealed new emergency lighting system, FIREscape Nepto. As stated on your website, fire and security teams around the world rate it as one of the best on the market. Why is that?

Simeonova: There are many features that give FIREscape Nepto the edge over traditional systems, in an age where compliance to testing, energy savings and interconnectailty are key FIREscape Nepto can provide all of these. It has the ability to self-test and provide real time information about the luminaires status, the energy savings compared to traditional emergency lighting can be as high as 95% more efficient, the ability to interconnect with other systems such as the fire system allows the ability to provide safer egress from buildings in the event of an emergency.

FIREscape Nepto, Hochiki’s new emergency lighting system, has garnered praise from fire and security teams worldwide due to its innovative features and advantages over traditional emergency lighting solutions. Some key factors contributing to its reputation as one of the best systems on the market include:

Self-testing and real-time monitoring: The FIREscape Nepto system offers automated testing and monitoring capabilities, ensuring continuous compliance with safety regulations. This feature reduces the need for manual inspections and helps to identify potential issues promptly, enhancing overall system reliability and safety.

Energy efficiency: The FIREscape Nepto system is up to 95% more energy-efficient than traditional emergency lighting systems. This significant reduction in energy consumption not only lowers operating costs but also contributes to a more sustainable, environmentally friendly solution.

Interconnectivity with other systems: The ability to integrate FIREscape Nepto with other fire safety systems, such as fire detection and alarm systems, allows for a more comprehensive and effective emergency response. This integration ensures safer egress from buildings during critical situations, protecting occupants and property.

Scalable and adaptable design: The FIREscape Nepto system’s flexible design enables it to accommodate various installation requirements, making it suitable for a wide range of building types and sizes.

An example highlighting the benefits of the FIREscape Nepto system is its use in a large, multi-story office complex. The self-testing and real-time monitoring features ensure continuous compliance with safety regulations, while the energy-efficient design significantly reduces operating costs. Interconnectivity with the building’s fire detection and alarm systems allows for a coordinated response in case of emergencies, promoting faster and safer evacuation of occupants.

a&s Adria: Aside from the ones mentiones, what other key technological innovations Hochiki introduced recently to improve fire detection and safety?

Simeonova: Hochiki is constantly striving to innovate and develop new technologies to enhance fire detection and safety. In addition to the FIREscape Nepto emergency lighting system and the ACD multi-sensor, some other recent technological innovations from Hochiki include:

Visual Alarm Devices (VADs): Hochiki has introduced a range of Visual Alarm Devices (VADs) that comply with the latest standards for visual alerts in fire detection systems. These devices provide visual indications of an alarm, in addition to audible alerts, to ensure that individuals with hearing impairments or those in noisy environments are adequately alerted during an emergency.

Advanced Fire Detection Algorithms: Hochiki continues to refine and enhance its fire detection algorithms, improving the accuracy and reliability of its fire detection systems. These advancements help to minimise false alarms while ensuring rapid detection and response to actual fire events.

a&s Adria: Could you share a recent case study where Hochiki Europe’s products or solutions made a significant impact on a customer’s safety and operational efficiency?

Simeonova: I will give the example of the Unity Theater in Liverpool, which in 2003 moved to its permanent home in Hope Street – a former synagogue built in 1957. This unique space, once a place of worship with 450 seats, now serves as a theatre. Given that the evacuation lighting system is outdated, technical director Xenia Bayer knew that its replacement would not be an easy task. They decided on the new FIREscape Nepto system, whose characteristics were perfect for that environment: intelligence and self-sufficiency, because there are no more tedious lamp replacements or manual system checks since the system runs self-tests, stores reports and alerts owners to all maintenance needs, then energy efficiency and adjustable light levels, which can be very important in stage environments when it is necessary to darken the scene when actors enter or exit. The project was carried out in cooperation with the installation company Grainger Fire and Security, experts with more than 40 years of experience in the industry.

a&s Adria: What will Hochiki Europe focus on in the next 3-5 years in terms of new technologies and market development?

Simeonova: Whilst providing specific details is commercially confidential we can reiterate Hochiki Europe’s ongoing commitment to research and development is evident, as the company continues to push the boundaries of fire safety technology. Over the next 3-5 years, Hochiki Europe is focussing on a number of areas including:

  1. Advanced Detection Technologies: We will continue to invest in developing innovative fire detection technologies, such as enhanced sensors, algorithms, and AI-based solutions, to improve accuracy and response times.
  2. Connectivity and Integration: We will emphasise the development of interconnected, integrated systems that work seamlessly with other fire safety and building management technologies.
  3. Regulatory Compliance: We’ll ensure that its products and systems meet or exceed evolving regulatory requirements, such as the 7th edition of UL 268, to ensure ongoing compliance and safety.
  4. User Experience: We will lead the design and development of user-friendly interfaces, simplified installation processes, and easy-to-understand systems, making it easier for building owners, facility managers, and fire safety professionals to implement and manage fire safety solutions.

Verkada Propels Expansion Strategy in Europe

Verkada, a leader in cloud-based physical security, has appointed Marc Peston as General Manager of Northern Europe. Peston will lead Verkada’s go-to-market and sales operations in Benelux, the Nordics, and the Baltics.

“Demand is growing worldwide for Verkada’s easy-to-use, cloud-based physical security solutions. In Europe, our bookings have grown more than 360% in just the past year,” said Eric Salava, Chief Revenue Officer at Verkada. “Marc’s deep relationships in Northern Europe will put us in an even better position to serve our customers as they adopt our technology to create safer, smarter spaces.”

Peston joins Verkada after nearly a decade at Qualtrics where he held several senior roles in sales and operations. At Qualtrics, Peston drove the company’s expansion into Australia and Southeast Asia before leading the company’s efforts in Benelux.

“Verkada plays an important role in protecting the lives of millions of people around the world every day,” said Marc Peston, General Manager of Northern Europe at Verkada. “I’m looking forward to expanding this impact in Northern Europe, and helping more organisations across the region protect their people and places with privacy-respecting solutions.”

Verkada is growing rapidly in Europe. In the past year, Verkada expanded operations into Germany, Austria, and Switzerland (DACH) and increased its headcount in Europe by 50%. Leading organisations in Northern Europe trust Verkada as their physical security layer, including Rapha Racing, Toychamp, and Canada Goose.

Study Finds MDUs Now Expect Access Control as a Norm

Parks Associates’ new study, Smart Properties: The Value of IoT for MDUs, a survey of 300 MDU (multidwelling unit) property managers and owners, finds many multifamily residents and staff now expect their property to have an electronic access control system.

Of those owners/managers planning to deploy, upgrade, or replace an access control system in the next five years, according to Parks’ survey, 62% plan to do so to meet the expectations of their residents and staff. While improving operational efficiency is a key goal for multifamily properties, properties see a strong value in access control solutions’ core mission of enhancing community safety and security, both in terms of meeting resident demand and in preventing adverse events.

The report, “Smart Properties: The Value of IoT for MDUs”, compares top value propositions for smart apartment and IoT platforms and devices and quantifies the return on investment through operational efficiencies, increased rental rates, and decreased resident turnover.

“Companies’ major drivers for deploying access control are safety-related, both enhancing safety and security in the community as well as promoting the perception of safety among residents and staff,” said Kristen Hanich, Research Director, Parks Associates. “Providing staff access to residential units is another key driver and a core component of how these systems’ effectiveness is measured.”

The study also notes that MDU owners and operators are keenly interested in deploying tested IoT systems, with nearly 90% reporting plans on deploying, upgrading, or replacing tested smart building solutions in the next 12 months. Along with electronic access control systems, property video surveillance, smart thermostats, and smart irrigation controls lead in terms of imminent interest and demand.

“Several years of high interest rates led to a lull in new construction, with new technology adoption becoming increasingly prominent in retrofits,” Hanich said. “With historic amounts of new inventory hitting the market across both 2024 and 2025, existing properties will need to look towards new amenities for residents or be prepared to cut their prices to compete.”

Prosero Strengthens Team in Finland

Prosero has apppointed Jussi Virtanen as new Country Manager in Finland, thereby taking an important step for the group’s continued development and expansion in the Finnish market.

After starting its Finnish operations in 2020, Prosero has expanded to include 17 branches, with a local presence in over 30 locations and more than 450 employees.

The organisation in Finland has been led by Patrik Andersson and Jyri Aho, who have also served as managers for two of the group’s larger branches: Arvolukko Oy and Avain Asema Oy. Now Prosero will strengthen its team with Jussi Virtanen as Country Manager for Finland.

Jussi has substantial experience of leadership and business development in companies with a strong focus on development and growth. With his extensive knowledge of the security market, Jussi will be a great addition to Prosero, and together with the Finnish organisation, he will play a central role in Prosero’s growth journey.

Patrik Andersson and Jyri Aho will continue as regional managers and branch managers for Arvolukko Oy and Avain Asema Oy. Patrik, who has been on the team since Prosero’s debut on the Finnish market, looks forward to working with Jussi.

“It’s been a fantastic journey, leading Prosero into Finland together with Jyri, and seeing how the group has developed and expanded,” says Patrik Andersson. “Now, we’re strengthening our team even more, to take the next steps in our development, and I look forward to continuing as a Regional Manager in Prosero and Branch Manager for Arvolukko. Together, we’ll keep leading and developing the group to reach the next level.”

“I’m so happy to be joining the Prosero team,” says Jussi Virtanen. “Prosero’s development in Finland has been most impressive, and I’m convinced that my experience from the security industry and previous work with development-orientated companies will contribute to continued successes. Together, as a strong organisation, we can develop our branches and bolster their position as valued leaders in their local markets, while we also increase our cooperation with customers throughout Finland.”

“With Jussi as Country Manager, we’re gaining a strong, experienced leader with excellent knowledge of the security market,” notes Anders Uddfors, CEO of Prosero Security Group. “Most important, however, is Jussi’s proven leadership capability. We think is a perfect fit for Prosero’s decentralised model, which combines local presence and short decision paths with customers and employees with the competence, stability, and developmental muscle of a large group,” Uddfors adds.

BCD Looks to the Future After 25 Years in Business

BCD, a leader in purpose-built video recording and storage solutions, is celebrating its 25th anniversary this year. Founded in November 1999, BCD began as an IT-centric reseller building computer and server solutions for Fortune 500 companies. After discovering there was a need for more than just financial data servers in 2008, BCD made the shift from IT to IP and entered the security industry.

Over the past 25 years, the company has grown into a trusted partner for security integrators across the world and now has a footprint spanning over 235,000 recording appliances, storing data for over 4 million cameras in more than 97 countries. As a leading OEM partner of Dell Technologies, BCD is proud to work alongside industry-leading innovators like Dell, Intel, NVIDIA, Alcatel-Lucent Enterprises and many more.

“Reaching this milestone is a testament to the dedication of our talented team, the trust of our customers, and the support of our partners,” said Jim Gross, CEO of BCD. “We’re proud of the impact we’ve made and excited for what the future holds as we continue to push the boundaries of innovation.”

As BCD looks to the future, the company remains dedicated to the core values it was founded on – proactive response, white-glove service, and passion to deliver trusted solutions. With the intent to expand their purpose-built solutions outside of video data storage for the security industry, BCD remains excited that the next 25 years will see more growth and innovation than the last.

Intersec the Catalyst for Potential Investments Worth Over Us$16.7 Billion

Messe Frankfurt Middle East has revealed that the 25th edition of Intersec, the world’s leading business event for safety, security, and fire protection, held in Dubai earlier this year, resulted in a potential business buying capacity of over US$16.7 billion for the industry.

The event saw significant deals, including a strategic agreement between Moro Hub, a subsidiary of Digital DEWA, and the Judicial Inspection Authority (JIA) to implement a comprehensive Judicial Performance Management system and develop an advanced website for the authority. Moro Hub also signed a strategic agreement with the Security Industry Regulatory Agency (SIRA) at Intersec 2024, establishing a collaboration to strengthen coordination and cooperation in smart city security. Digital Mobility Services (DMS) – Econocom also formed a strategic partnership with Streamax to develop smart transportation systems in Saudi Arabia, utilising advanced AI to enhance public transport efficiency.

Grant Tuchten, Portfolio Director at Intersec organiser Messe Frankfurt Middle East, said: “This monumental achievement underscores the importance of Intersec as a pivotal platform for fostering business partnerships and driving the industry’s growth. The potential buying capacity generated at Intersec highlights the event’s influence and its critical role in facilitating groundbreaking deals and collaborations that shape the future of safety, security, and fire protection.”

Business Market Insights forecasts that the Middle East and North Africa (MENA) homeland security market will be worth US$15,601.75 million by 2028. As Intersec prepares to return to the Dubai World Trade Centre (DWTC) for its 26th edition from 14-16 January 2025, the event is poised to continue fostering significant business opportunities and partnerships, with factors such as digitalisation and the rise in the number of airports and passenger traffic driving the industry forward.

Held under the patronage of His Highness Sheikh Mansoor Bin Mohammed bin Rashid Al Maktoum, Intersec 2025, themed “The world’s number one event mapping the future in safety, security, and fire protection,” will offer a platform for networking, conducting business, and showcasing innovative technology and innovations.

The 2025 edition of Intersec is expected to see an increase in participation and attendance, with a 15% growth in exhibitors to 1,200 and a 10% rise in visitor numbers to 52,000 from 47,506, with attendees from over 140 countries. The event will also feature 12 country pavilions, including the UK, France and Singapore, highlighting Intersec’s global reach as a hub for networking and innovation in safety, security, and fire protection.

Show highlights for 2025 include the debut of the CISO Business Briefing, an exclusive, closed-door gathering for Chief Information Security Officers (CISOs) across various industries.

“This forum represents a vital addition to Intersec, offering a unique platform for CISOs to engage in strategic discussions, knowledge sharing, and collaborative problem-solving. Under Chatham House rules, participants will explore cutting-edge technologies, threat intelligence, regulatory compliance, and best practices, engaging in high-level dialogues with industry experts and thought leaders, addressing the latest challenges in cybersecurity,” Tuchten explained.

Intersec continues to underscore its commitment to a safer and more secure world through high-impact conference programmes, including the Security Leaders’ Summit (ISLS), the Fire & Rescue Conference, and the Safety & Health Conference.

The event’s diverse features include the Fire Fighter Challenge, the Gulf’s largest and toughest competition, showcasing the skills of UAE and international rescuers in real-life emergency scenarios, demonstrating perseverance, endurance, excellence, and teamwork. Additionally, the Safety Walk showcases a catwalk show of industrial safety gear where exhibitors will have 15 minutes to describe the features of their kit, and the Intersec Awards recognising outstanding achievements across critical sectors, such as Fire & Safety, Industry, and Security, will be featured. The Premium Buyer’s Club will also provide a vital networking program for industry professionals.

Divided into five broad product sections, the event provides tailored solutions for Commercial & Perimeter Security, Fire & Rescue, Safety & Health, Cyber Security, and Homeland Security & Policing, promoting innovation and connectivity across sectors.