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Interview: Thomas Napora, General Manager & VP EMEA, ICT

We unified various services into a single solution with a powerful central system – the controller. The Protege GX controller will unify the database for access control and intrusion and can dynamically manage different scenarios. When it was released in 2009, with its DIN Rail hardware design, it was really ahead of its time.

By: Damir Muharemovic; E-mail: editorial@asadria.com

a&s Adria: Can you tell us about your background and experience? How did you come to work with ICT?

Napora: At 18 years old, I joined the German Air Force and was working in various technical and management positions and locations, including the NATO Air Force Headquarters. During this time, I gathered a lot of experience in IT and my role evolved towards physical security as the products became network devices.

Afterwards, I worked for multiple, multinational security companies and my roles evolved from engineering to sales and senior management responsibilities. I have developed my skillset and knowledge across various technologies ; ranging from IT Software and Hardware, Network, Access Control, Intrusion Detection Systems, Building Automation, 2D/3D LiDAR, MW/PIR/IR Sensors, IP Cameras, VMS, PSIM, IoT and SaaS to now a Unified Access Control/Intrusion/Building Automation platform at ICT.

My sales and senior management roles were across the EMEA region, in which I have extensively travelled which made me appreciate and understand the variety of the markets, countries, cultures and mentalities. When I was approached by ICT’s CEO and Founder, Hayden Burr, who explains that as part of his plans of global expansion of the already very successful company, EMEA was a critical, but difficult part to build, I felt it fitted perfectly with my experience and knowledge. It was for me the right next step to raise to the challenge to establish the EMEA region for ICT as Vice President and General Manager, EMEA.

a&s Adria: Integrated Control Technology (ICT) manufactures unified and intelligent electronic access control and security solutions. Could you walk us through the company’s history? What were its most important milestones?

Napora: Integrated Control Technology (ICT) was founded in 2003, by Hayden and Rachael Burr in Aukland, New Zealand, with the vison of unification of access control, intrusion and automation. A big milestone was in 2009 when Protege GX, the unified enterprise security platform was released. With its DIN Rail hardware design, it was really ahead of its time.

In 2013 the offering expanded with Protege WX, tailored to small and medium businesses and the tSec multi-technology card readers. In 2016 the Protege Mobile App brought access and control to mobile phones. Then, in 2023, ICT released Protege Wireless Locks in North America, and a new team was created in EMEA to bring localized, sales, technical, and operational support to the region – we’re now a team of 9 people.

a&s Adria: Can you present your portfolio in brief? What types of products ICT produces and for what purpose?

Napora: Fundamentally, ICT offers a unified access control and intrusion detection solution that can scale, and is easy to customize. There are two different systems, the web-based Protege WX for a single site, and our server based multisite platform, Protege GX. On the hardware side, ICT offers a range of door and input/output expanders which work with both systems. So, to expand from a single locationto multisite, only the controller would need replacing. Multi-technology readers, mobile credentials, and mobile configuration app are also all part of the offering.

a&s Adria: Protege WX is a web-based, all-in-one system integrating access control, intrusion detection, and building automation into a unified solution. What are the key benefits of such a system to a client?

Napora: An access control and alarm panel in one controller brings greater value. You no longer need to run two separate systems which saves time and money at install. When you add automation to the mix, you begin to see its true power. With just a single tap of a card, you can now unlock the door, disarm the alarm, and turn the lights and aircon on.

a&s Adria: Even though it is primarily intended for SMBs, Protege WX modular hardware design provides the flexibility to accommodate any installation. How can a client scale this system to fulfill his requirements?

Napora: Using door expanders, one Protege WX controller can manage up to 128 doors which is already a relatively large system. Also, as the Protege range is inter-compatible, so if additional software solution or integration is required, the only change would be an easy upgrade to a Protege GX controller – all the rest of the equipment can remain the same.

a&s Adria: Small and medium businesses often face challenges when it comes to maintaining a 24/7 security presence due to budget constraints. Given the rise of offsite monitoring solutions, how would you explain the advantages of IP monitoring over traditional alarm dialers in terms of cost-effectiveness, reliability, and security? Additionally, how do features like onboard Ethernet adapters, cellular modems, and ArmorIP encryption contribute to enhancing alarm reporting and ensuring rapid, accurate responses to triggered alarms?

Napora: IP monitoring is a more reliable, cost-effective, and secure alternative to traditional alarm dialers. Unlike analog systems that rely on costly phone lines and slower communication methods, IP monitoring significantly reduces operating costs while providing near-instant alarm transmission using existing internet connections, rather than costly phone lines that traditional analog alarm dialers rely on.

ICT’s ArmorIP solution takes security to the next level with advanced encryption to safeguard data transmissions, and cellular modems for 4G backup in case of internet outages. With ArmorIP, alarm signals now include detailed, actionable information – such as event time, panel details, and user identifiers – which allows monitoring centres to respond with precision and speed.

a&s Adria: Would you say that its communication via an RS-485 connection and support for OSDP 2.2 make it a robust and safe security solution and why?

Napora: Yes, it’s about striking the balance between security and flexibility. With ICT’s proprietary RS-485 protocol you get AES-256 encryption.. However when compatibility with other systems is required, OSDP 2.2 gives a secure alternative using RS-485 protocols with AES-128 encryption. This means an OSDP reader can be paired with a MIFARE DESFire card and an ICT Protege controller to create a totally encrypted communications path from the card to the server. Also, OSDP allows constant, bi-directional communication, which means that any interference with the reader cabling will be detected in seconds.

a&s Adria: As an enterprise-level solution, what are the key differences of Protege GX?

Napora: Protege GX has an unlimited number of doors or sites. The software suite allows custom floorplans and provides different types of reporting such as time and attendance. As well as third-party integrations with VMS platforms, lifts, wireless locks, biometric readers, and more, Protege GX makes it easy to customize existing operational systems thanks to simple database synchronization and custom APIs.

a&s Adria: Aside from the ones mentioned in this interview, what product range would you stand out as the most-selling one in the European market?

Napora: In Europe, we are very successful in projects where an open and scalable platform is required. ICT Protege GX can easily integrate with existing operational and security systems, through data sync and its ability to read multiple formats. For instance, Protege GX offers a very easy migration from the Interlogix Verex Afx platform, which is now end of life, while keeping some of the legacy equipment. Aside from the Protege controllers, and expanders, our multi-technology reader range is also very popular. The existing tSec range offers a choice of colours, 3 sizes, with or without keypads, and customizable LEDs, with multi-technology including 13.56MHz, 125kHz, and Bluetooth. They can read a variety of formats which allows many end users to keep their existing credentials, while new users use MIFARE DESFire.

a&s Adria: “My vision is to make access, intrusion, and automation easy for our customers. A lot of security products are complicated and only offer one service. Our driving idea is that you create success – and value – when you combine them into a unified solution”, said Hayden Burr, Founder & CEO of ICT. How do you accomplish this? Can you give us an example?

Napora: The way to accomplish this is through a powerful brain which is the controller. The Protege GX controller will unify the database for access control and intrusion and can dynamically manage different scenarios. A simple one would be to arm an area at the count of zero person. Another scenario will allow access and disarm an area only when the supervisor is in. It is the same with building automation, if an area is empty, the light and aircon can be switched off, or if there are windows sensors, the aircon would stop when the window is open and start again when the window is closed.

Another way to optimize operations and create value, is when our customers use our Protege platform not only to secure premises but also to automate bookings, by sending a pin code to their customers once the booking is confirmed, that can be then entered to our keypad readers to grant them access during the time allowed.

a&s Adria: Your ICT Dealer Network (IDN) program is designed to ensure customers receive expert services from qualified and capable security installers. With an emphasis on rigorous standards, including an audited qualification process, the integrity and guidelines of the program ensure members deliver a high level of customer satisfaction.

Napora: Our goal is to serve the end user, offer them a bespoke solution while making the installation, and the use of it as easy as possible. To achieve this, it is crucial that our installation partners are well trained. They need to understand all the functionalities of our solutions, the best practice to implement it. We have a strict certification program, especially for Protege GX, which ensures that level of expertise. Each certified engineer needs to recertify every two years, ensuring new features are covered.

a&s Adria: Could you share recent case studies where ICT’s products or solutions made a significant impact on a customer’s safety and operational efficiency?

Napora: The City of Parramatta in western Sydney, Australia, has demonstrated the tangible advantages of ICT enterprise security. By implementing unified access control and automation across 110 city locations, Parramatta enhanced safety and streamlined operations, all managed through a dedicated 24/7 Security Operations Centre. Mo Al Salemi, Security Platform Specialist for the City of Parramatta, noted, “Our core operation, everything we have integrates with ICT Protege GX; that is our foundation.”

This has allowed Parramatta to innovate further, integrating automated systems for public facility bookings like sports clubs or meeting rooms through the council website. “It’s all automated,” said Al Salemi. When users access buildings with valid credentials, lights, HVAC, hot water, AV, and other systems activate on-demand. This approach reduces energy waste while adding convenience for users. By integrating smart solutions, Parramatta has not only achieved operational efficiencies but also reduced utility costs and manual interventions significantly.

a&s Adria: What will ICT focus on in the next 3-5 years in terms of new technologies and market development? What are you plans for the European market?

Napora: We are focused on the customer, which is why updates to the user interface are underway to make it even more user-friendly. We’ve also adopted protocols like OSDP 2.2, functions like signed firmware updates, and use of a secure access module within the reader – which will be available in our upcoming TSL line – so we ensure our access readers are built to withstand the ever-changing security landscape.

But really, the future is going to be built around open technology, so we want to provide the foundation for your access, security, and building automation needs. Our open, unified solution has very well received by the market, and allows us and our partners the flexibility to build a solution that meets the unique needs of end users.

In EMEA, the region is now fully operational and the team continues to grow as we support our growing customer base. We are looking to certain countries to establish coverage and market share before as we onboard the right partners in new territories in the next 5 years, so we can expand and offer full coverage throughout the region.

In parallel, we are working on having the right infrastructure with logistics hubs and building a strong local team to provide localised pre-sales, sales, post-sales, marketing, and operational support.

Roombanker Seeks Distributors in the Adria Region

Roombanker, a manufacturer of high-quality wireless alarm systems at affordable prices, is looking for qualified distributors in the Adria region.

Roombanker is an experienced manufacturer of IoT-based wireless smart home systems. Its product team, with years of experience at world-renowned security brands, brings extensive expertise from the global security market. Drawing on this experience, Roombanker developed an advanced wireless alarm system that integrates cutting-edge technologies such as two-way communication, 128-bit AES encryption, and FHSS (Frequency Hopping Spread Spectrum) for enhanced security and reliability.

Designed specifically for residential and small business applications, Roombanker solutions ensure fast installation and simple operation for customers around the world. In addition to security systems, Roombanker also offers a complete range of home automation, energy management, and environmental monitoring solutions to meet the demands of a rapidly evolving market.

Requirements for Recruiting Distributors

Roombanker is seeking distributors who meet the following criteria:

  1. Strong Customer and User Relations: Ability to build and maintain excellent relationships with customers and users, providing exceptional service and support.
  2. Regional Influence: A strong presence and influence within the local market, with a well-established network and reputation.
  3. Effective Brand Marketing and Product Promotion: Proven skills in brand marketing and promoting products to a broad audience, with a focus on growing market share.
  4. Sales and Technical Support Capability: A dedicated sales and technical support team, with a solid understanding of the security market and the ability to effectively support Roombanker’s product line.

Roombanker Support for Distributors

Roombanker is committed to providing comprehensive support to our distributors to ensure their success:

  1. Rebate Incentives: We offer attractive rebate incentives to help agents expand their business and increase profitability.
  2. Store Support: Our partners receive assistance in establishing and promoting multiple sales channels, including traffic generation strategies to position agents as leading service providers in the region.
  3. Business Guidance: Distributors benefit from Roombanker’s extensive business support, including guidance on sales strategies, product offerings, and access to our broader network of resources.

How to Apply

Roombanker offers two convenient methods for interested distributors to apply:

Method 1:

Scan the QR code to fill out the registration form and provide your contact information. Roombanker will reach out to you promptly once they receive your registration.

Method 2:

Submit your application directly through the company website. Roombanker business development team will review your submission and contact you to discuss the next steps, including details on partnership terms and conditions.

For more information, visit Roombanker Website or contact its distributor relations team at mia.zhao@roombanker.com.

Method 2:
Submit your application directly through our website. Our business development team will review your submission and contact you to discuss the next steps, including details on partnership terms and conditions.

For more information, visit Roombanker Website or contact our distributor relations team at mia.zhao@roombanker.com.

Roombanker Wireless Alarm System Features

The Roombanker Wireless Alarm System offers comprehensive home security with advanced connectivity and cutting-edge features:

  • Triple Connectivity: The system control panel (also called Home Security Hub) supports 4G, WiFi, and Ethernet connections, ensuring reliable operation even in areas with variable internet availability. It also includes an 8-hour Li-ion battery backup, keeping the system operational in case of a sudden power cut.
  • Long-range Connectivity Protocols: The system is compatible with Zigbee, Bluetooth Low Energy (BLE), and our proprietary RBF (Sub GHz protocol). RBF extends up to 3500 meters in open fields, utilizing FHSS, 128-bit AES encryption, and two-way communication technology for robust security.
  • Mobile App for Easy Installation: The system includes a user-friendly mobile app (RB-Link) for easy installation, device configuration, and real-time signal strength monitoring to help users find the optimal setup location.
  • Pet-Friendly PIR Motion Detector: Equipped with multiple precision technologies such as anti-white light detection, digital temperature compensation, and an independent floating threshold for accurate motion detection.
  • Tamper-Proof Door and Window Sensors: Magnetic sensors that trigger an alert if tampered with or displaced.
  • Elegant Alarm Keypads: These keypads feature one-touch emergency alarms (medical, fire, and general emergencies), support for up to 69 users, multi-user operation, and a duress silent alarm for added security.
  • Portable Key Fobs: Simple one-touch controls for quick arming and disarming, plus two customizable buttons for other automated scenes.
  • Solar-Powered Outdoor Siren: A weather-resistant siren that operates on solar power for outdoor security needs.
  • Fast-Response Indoor Siren: A loud indoor siren with adjustable volume and multiple alarm sound options.
  • Additional Security Devices: Roombanker offers a variety of other devices, including smoke detectors, two-probe water leak detectors, and more to enhance overall security.
  • Home Energy Monitoring Devices: The system also integrates home automation features, with smart plugs, high-current wall switches, low-current smart relays, and temperature/humidity monitors to help optimize home energy management.

2024 Tech Trends Maturity and Suitability Index

Welcome to asmag.com’s 2024 technology survey sponsored by ZKTeco. This year our survey saw participation by 250 security players who were polled not only on the suitability and maturity of security technologies but also on customer interest/enthusiasm over these technologies and their growth prospects in the near term. It is our hope that with the survey, readers will gain a better understanding of technologies that deeply shape our industry. The full results for video surveillance and access control can be found here.

Cloud/hybrid architecture

Video surveillance as a service (VSaaS) and access control as a service (ACaaS), which are increasingly adopted by security players, show little change in terms of suitability and maturity this year as compared to 2023, even though ACaaS ranks No. 1 for access control technologies with huge growth potential (full results can be found in the access control and video surveillance articles).

It’s worth noting that the hybrid architecture has received higher scores of 4.03 on suitability and 3.7 on maturity. In terms of customer inquiry and growth potential, hybrid ranks No. 4 and No. 3, respectively. Based on the results, we can see that the cloud momentum is still there, and this is especially the case for hybrid cloud, which distributes processing/storage between on-prem and cloud.

“Hybrid architecture is gaining popularity because it combines the best of both on-premise and cloud-based systems. It allows organizations to retain local control of their most sensitive data while leveraging the scalability and convenience of the cloud for broader management. This dual capability is especially useful for companies with legacy systems that aren’t ready for full cloud migration,” said Tom Buckley, Co-Founder of Qumulex.

“A flexible hybrid-cloud deployment provides multiple options, ensuring that regardless of how many systems are running on local servers or connected to the cloud, they can all be brought back to a central head-end for seamless management from a single platform. A hybrid approach also simplifies the transition to cloud-connected systems at a manageable pace, enabling edge devices to become cloud-compatible, adding cloud services to existing infrastructure, and allowing for the development of a long-term strategy that maximizes ROI while avoiding expensive forklift upgrades,” said Laurent Villeneuve, Senior Product Marketing Manager at Genetec.

AI/Generative AI

Generative AI refers to artificial intelligence that can create new contents based on existing datasets. A potential game-changer for security, generative AI garnered a suitability score of 4.16 and ranks No. 1 in both customer inquiries and growth potential over the next five years.

“Generative AI is gaining a lot of attention in security because of its ability to improve the accuracy and speed of threat detection, as well as its potential to reduce false alarms. By learning from vast amounts of data, generative AI can identify patterns that humans or traditional systems might miss, enabling more proactive security measures. It can also be used to enhance facial recognition, predictive maintenance, and video analytics. While it’s still maturing as a security technology, its rapid development and widespread applicability make it a top candidate for investment and adoption in the near future. As it matures, we expect to see more innovative applications that will revolutionize how we approach physical and cybersecurity,” Buckley said.

Meanwhile, Villeneuve argues that GenAI can also introduce new risks, which must be properly addressed.

“The rise of GenAI also introduces new security threats, including the proliferation of deep fakes and vulnerabilities in foundation models, which are trained on vast amounts of publicly available internet data. These models are increasingly becoming targets for adversarial attacks, such as efforts to introduce malicious data into the models’ training datasets. The security industry, in particular, must be vigilant in identifying and mitigating these emerging risks to ensure the integrity and safety of its systems. If implemented correctly, this can lead to faster response times and more efficient investigations, ultimately improving overall operational effectiveness,” he said.

Edge processing

In terms of edge processing, it gained a suitability score of 4.3 and maturity score of 3.86. In terms of customer inquiries, it ranks third. The high suitability score reveals that users enjoy the benefits offered by edge processing, where data is processed on the edge – only metadata is transmitted to the backend for further processing. This allows for better utilization of bandwidth and quicker response to incidents. The increasing availability of AI cameras where video can be processed on the edge also helps drive this trend.

Cybersecurity

Cybersecurity received suitability and maturity scores of 4.39 and 3.91, respectively. It also ranks No. 2 in both customer inquiries and future growth potential. The results reflect the growing importance of cybersecurity amid high attack rates. According to Broadcom, connected cameras accounted for 15 percent of all IoT attacks. A US News and World Report survey further shows 13 percent of respondents have experienced camera hacks, while 49 percent are worried about them. This has prompted vendors to design their products with cybersecurity in mind. Gallagher, for example, has launched their Controller 7000 with enhanced hardware and security infrastructure to optimize cybersecurity. Video surveillance equipment manufacturers are increasingly highlighting NDAA compliance where no key parts of components are made in China. With hacking and security breaches becoming more rampant, discussions and awareness over cybersecurity are all but likely to continue.

Unmanned security (drones and robots)

As for unmanned security such as drones and robots, it scored moderate suitability and maturity scores of 3.7 and 3.34, while ranking fourth in terms of growth potential in the near term. Unmanned security has been a much-discussed topic a few years back, yet user interest and enthusiasm seem to have diminished a bit. However unmanned security still has useful applications, especially in critical mission scenarios where monitoring by fixed cameras is insufficient. Mitsubishi, for example, has teamed up with 3S to offer a fire-prevention solution where drones are flying with both visible and thermal cameras, the latter of which can detect small fire points, which can escalate into larger-scale fires.

Tables:

Ranking of security technologies, by inquiries from customers

Ranking Technology
1 AI/Generative AI
2 Cybersecurity/cyber-defense solutions
3 Edge processing/storage
4 Hybrid cloud architecture
5 Unmanned security platforms
6 5G
7 Radar and lidar

Ranking of security technologies, by future growth potential

Ranking Technology
1 AI/Generative AI
2 Cybersecurity/cyber-defense solutions
3 Hybrid cloud architecture
4 Unmanned security platforms
5 5G
6 Edge processing/storage
7 Radar and lidar

6 key technology trends affecting the security sector in 2025

We’ve once again reached the time of year when we look ahead to some of the technology trends that will affect the security sector over the coming 12 months. The pace of change is as fast as ever.

Written by:
Johan Paulsson, CTO, Axis Communications
Mats Thulin, Director Core Technologies, Axis Communications
Thomas Ekdahl, Engineering Manager, Axis Communications

Some of the trends are evolutions of those we’ve seen in previous years. An obvious one is the continued interest in how AI will be applied in our sector, and we’ve highlighted some of the new considerations that will need to be addressed moving forwards. Others are new, or even a resurgence of topics we may not have focused on for a while.

National and regional legislators will once again try to keep pace with technological innovation. AI, cybersecurity, privacy, the need for resilience in critical entities… All these (and more) will be the focus of proposed and new regulation. We haven’t highlighted this as a specific trend, but it’s no less a priority and something every organization will need to respond to.

We believe that within all of these trends lies significant opportunity for the sector. For our customers that means enhanced capabilities, more flexibility, greater efficiency and increased value.

Hybrid solutions: the foundation for freedom of choice

In previous years we’ve highlighted how hybrid architectures – those making best use of edge, cloud, and on-premise technologies – have become the de facto choice for security solutions.

The drivers for the choice of architecture will be unique to every organization, taking into account technological, legal, ethical and governance concerns and requirements. The environment is evolving quickly, and therefore freedom of choice is imperative.

Hybrid solutions give freedom of choice in how to store, view, and analyze video, or manage devices. A combination of edge, cloud, and on-premise technologies can deliver an optimal total system solution, or its flexibility used to choose the specific instance preferred.

Whether demanded by emerging local and regional regulations or concerns over control of data, cost, or energy efficiency, hybrid solutions will continue to offer the greatest flexibility in creating architectures to best suit specific organizational needs and allow a system to be scaled.

AI evolution alongside AI efficiency

Development within the field of AI continues to race ahead. Deep learning technologies are the bread and butter of most analytics solutions within the security sector, while newer generative AI technologies are rapidly maturing. There is still a lot of hype in certain areas but real applications of generative AI in the security sector are becoming available. Each step of evolution brings with it a new set of opportunities, but also ethical, legal, and corporate considerations.

Generative AI models are large and require much compute capacity to execute, which creates a debate in how to balance the cost of AI (both in terms of financial investment, but also in terms of energy use and environmental impact) with its value. A lot of effort is being put into reducing the size of the models while maintaining the quality of results. The increased use of AI technologies only reinforces hybrid architectures as the standard.

The various ‘flavors’ of AI – from deep learning-based object recognition to generative AI – either demand or benefit from being applied at different places in the value chain, and in specific environments. Generative AI can assist operators in interacting with security solutions in natural language but, for the foreseeable future at least, require significant processing power. Conversely, deep learning-based analytics such as enhanced object recognition can be performed within surveillance cameras themselves.

Eventually this will enable generative models to be, at least partly, run on cameras with high-quality results. At the same time the models are improving in quality with regards to ethical aspects, bias, hallucinations, and the risk of making the wrong decisions.

Over time there is a big opportunity to dramatically change the efficiency and effectiveness of security operations. Algorithms will be able to understand what is happening in a scene and react to anomalies, based on the analysis on different types of input data, including but not limited to visual information. Input data will come from radar, audio, and numerous other sensors. This will create solutions that enable increasingly proactive capabilities and generate valuable insights in security scenarios for long term planning.

Beyond safety and security becomes real

The application of increasingly advanced computer vision, audio, access control and other connected technologies continues to serve security and safety use cases. Greater accuracy of analytics through the application of AI – particularly in object recognition – means that incidents can be responded to more quickly and effectively than ever before.

What is also clear is that the data generated by sensors of all types – video, audio, environmental, and more – can benefit numerous use case beyond the traditional. While still a relatively small part of the market, we expect to see an acceleration of applications aligned to operational efficiency and business intelligence.

This trend highlights the opportunities for increased collaboration across customer organizations. Technology being sourced or specified for one use case could well be used in another area of a business’s operations. For instance, data being created by video cameras employed principally for security purposes can be analyzed over time to improve customer or employee experience, sustainability, or process efficiency.

Through the high-quality hardware platforms available, the pace of development and innovation is astounding. Hardware vendors that foster an open and collaborative ecosystem of application developers and system integrators will bring greatest value to customers most quickly.

The “rebirth” of image quality

It may be counterintuitive to suggest that a focus on image quality is a trend in the sector, where many would assume it’s always been a priority (which, of course, it has). The trend is in how the images from visual sensors are being used, and with that the increased opportunities that better image quality brings.

The paradigm shifts when we consider that images are now often being initially viewed and analyzed by computers rather than humans, and that images are being viewed continuously, rather than when an incident of interest has taken place.

Advances in analytics and AI mean that a higher resolution image will inevitably lead to a better result, whatever the use case. Object recognition will be more accurate and more detailed data (and metadata) created. The drive towards even better image quality has been reignited.

With this has come opportunities for efficiency as well as effectiveness. A single camera producing much higher image quality can cover as large an area as multiple cameras would have been needed for previously. Higher resolution images also support analytics, for instance in large crowds, busy traffic intersections, or fast-moving production lines.

The human is still very much “in the loop”, as the saying goes. Operators will be automatically alerted to scenes they need to pay attention to, increasing efficiency and effectiveness of a response. Image quality as a focus will also place keen attention on the maintenance of surveillance cameras – still often a manual task – as small obstructions can have a significant impact on analysis.

The long-term value in products comes through software support

At the higher end of the security sector, the quality of hardware has been improving year-on-year. Today, hardware devices can be of such high-quality – particularly in terms of performance and capabilities – that expectations about their lifetime are greater than ever.

But while quality hardware can last for many years – as illustrated by the length of warranties – the defining factor in a camera’s functionality, including cybersecurity, and therefore its lifetime value, comes through ongoing software support.

Vendor commitments to support software throughout the expected lifetime of the hardware are essential; software that continues to enhance and build on the capabilities of the camera and keep it as secure as possible.

This also underpins the total cost of ownership of hardware. An investment in better quality camera, with comprehensive software support throughout its lifecycle, will ultimately be a more effective and efficient solution.

Technology autonomy to the customer’s benefit

Our role, and that of our partner ecosystem, is ultimately to focus on meeting the needs of customers. Technology for technology’s sake serves nobody’s purpose – innovations must be aligned to the priorities of the end user.

This clearly means supporting customers’ goals in safety and security, operational efficiency, and business intelligence. But it also means supporting their cybersecurity posture, commitment to sustainability through energy efficient solutions, and flexibility and freedom of choice via open standards-based technologies and platforms.

Technology vendors with more autonomy over their core technologies are clearly best placed to support these customer requirements. Greater control over foundational technology, from the silicon “upwards”, will allow a vendor to design specific capabilities and functionality aligned to customer needs into its products. Such an approach to core technology ownership will also allow a vendor to stand by commitments of being “secure by design”.

Furthermore, greater control of technology – at a component or even material level – is an important prerequisite to more effectively mitigate the risks of broader disruption to global supply chains. This enhances the ability to meet the requirements of customers, when they are needed.

We’re already seeing companies that would have traditionally been seen as software vendors designing their own semiconductors to gain more control over their service delivery – particularly in the area of AI – and we foresee this trend continuing in all sectors. Core technology independence is a trend we’re proud to say we’re some way ahead of, having developed our own system-on-chip, ARTPEC, for the last 25 years.

So, there you have it, our take on some of the trends that will shape the security sector in 2025. We’re sure you’ll have views on these and maybe some other trends of your own. We’d be delighted to continue the discussion on this with you.

Maringá Brazil’s Leading Smart City with VIVOTEK’s AI Security Technologies

Since 2024, Maringá, a city of approximately 500,000 residents consistently recognized as the best city to live in Brazil for over 6 consecutive years, has further strengthened its reputation by addressing the growing need for public safety.

In this pioneering project, ALCA NETWORK and ALLNET were responsible for the project design and partnered with VIVOTEK, the leading global provider of security solutions, to implement one of the most advanced smart surveillance solutions in Brazil. This system integrates cutting-edge cameras, facial and license plate recognition, and Big Data technologies. By consolidating data from the municipal, state, and federal sectors, this collaboration increases the safety of residents, solidifying Maringá’s position at the forefront of innovation in public safety.

Challenge

 Despite Maringá’s reputation as a peaceful and hard-working city with one of the highest Human Development Indexes (HDI) in Brazil, it faced evolving public safety needs. The city government and security agencies recognized the need for smarter security measures. “The Public Safety Department initially aimed to capture and analyze video data to support decision-making in cases such as drug trafficking, vehicle theft, tax fraud, and the protection of women and minors at risk,” explains Security Secretary Ivan Quartaroli.

To meet these objectives, VIVOTEK was chosen by ALCA NETWORK and ALLNET for its advanced technology and quality, perfectly aligning with the city government’s requirements. The implementation of Maringá’s Integrated Control Center (CCI) began in July 2022, with strategically positioned cameras installed in accordance with the city’s public safety guidelines.

Solutions

 VIVOTEK played a key role in upgrading Maringá’s security infrastructure by providing a comprehensive suite of solutions. This includes cameras with built-in video analytics processing technology and advanced software with facial and license plate recognition capabilities. This integration leverages Big Data to cross-reference captured information, facilitating streamlined processing and providing reliable analytics for informed decision-making.

To ensure full coverage, 70 VIVOTEK cameras supplied by ALLNET were strategically installed in key locations throughout Maringá, including urban mobility terminals, major avenues, squares, high-traffic intersections and public corridors.

Results and customer feedback 

The implementation of CCI Maringá with VIVOTEK solutions has improved public safety, leading to a notable reduction in crime rates and an increased sense of security among residents. Continuous monitoring of CCI allows officers to identify suspicious activity and promptly alert nearby law enforcement with accurate information. VIVOTEK’s advanced imaging technology supports crime prevention and investigation and serves as crucial evidence in legal proceedings. Key benefits include:

  • Reduced investigation costs and time.
  • Greater efficiency and safety for public agents working in the sector.
  • Reduction in car thefts.
  • Reduction in criminal activities.
  • Increased quality of life for the population.

As Acting Mayor Ulisses Maia emphasized, “This investment is capable of protecting the law-abiding citizens of Maringá, preventing all types of accidents that can happen in our city.” The integration of video analytics, particularly License Plate Recognition (LPR), greatly increases safety by managing the flow of vehicles in and out of the city, reinforcing Maringá’s status as a smart city in Brazil.

ASSA ABLOY Acquires Roger in Poland

ASSA ABLOY has acquired Roger Sp. z o.o. sp.k., a Polish manufacturer of on-premise electronic access control systems and related hardware.

“I look forward to welcoming Roger into the ASSA ABLOY Group. This acquisition delivers on our strategy to add complementary products and solutions to our core business,” says Nico Delvaux, President and CEO of ASSA ABLOY.

“Roger has over 30-years of track record in Poland with a reputation as a strong electronic access control system provider trusted by over 5 million users. The team has a solid track record of innovation and is a valuable addition to our business” says Neil Vann, Executive Vice President of ASSA ABLOY and Head of EMEIA Division.

Roger was established in 1991 and has some 100 employees. The main office and assembly facility is located in Gosciszewo, Poland.

Sales for 2023 amounted to about MEUR 9,5 with a strong EBIT margin.

NSC’s Aleksander Bartling on Innovation and Customer-Centric Solutions

Aleksander Bartling, Sales Director at NSC Sicherheitstechnik, shared insights on NSC’s growth and innovations during an a&s Adria podcast at Adria Security Summit stage. The summit marked a successful debut for NSC, a German mid-sized company specializing in fire detection systems.

“We are excited to exhibit for the first time here,” said Bartling, reflecting on the engaging discussions and opportunities over the event’s two days.

Highlighting NSC’s core philosophy, Bartling emphasized a customer-centric approach: “Our mission is to acquire customers, develop them, and maintain long-lasting relationships. We don’t focus on one-time projects but on building trust.”

NSC’s flagship product, the Solution F1 Pro, reflects its commitment to innovation. Designed with speed, extended coverage, and robust power, it sets a new standard for fire alarm panels. Bartling also highlighted NSC’s voice evacuation systems, which integrate seamlessly with fire alarms to ensure clear communication during emergencies, significantly improving evacuation processes.

NSC’s dedication to quality and safety is further evident in their rigorous adherence to global standards like VdS and EN54, ensuring reliability in critical environments, including unique projects like the Swiss Gotthard Tunnel fire alarm installation on intercity trains.

Bartling concluded with a message for end-users: “Fire alarm systems save lives. Don’t go cheap—invest in premium quality because lives are irreplaceable.”

NSC continues to expand globally, maintaining its focus on innovation, customer feedback, and exceptional safety solutions.

At Intersec 2025, ASSA ABLOY demonstrates the business case for digital access

Dubai, December 2025 – Digitalization is reshaping how we live and work. In building management, connected digital access is becoming fundamental to smarter, more efficient operations.

By digitalizing access, organizations of every size and type streamline workloads, collaborate better and maximize the productivity of all their existing assets*. Digital access provides a concrete ROI that a business can turn into a competitive advantage.

“The building has an increasingly digital future,” says Murtaza Husaini, Business Development Director & Head of Commercial Security Solutions at ASSA ABLOY Opening Solutions Middle East. ”It is now crucial for all kinds of organizations to make their access ready for what’s ahead.”

“By leaning on the expertise and experience of ASSA ABLOY, they can digitalize with confidence.”

Digital with Confidence: the everyday benefits of digitalizing access

In a world of emerging and evolving threats, physical security should never be taken for granted. Building users and managers need the reassurance of secure access to work productively. As security converges, moving beyond traditional physical and cyber ‘siloes’, the right digital access solution enables building management teams to define and audit exactly who goes where, and when.

To digitalize effectively, robust, reliable hardware and secure software can minimize maintenance needs. Identifying relevant, forward-looking third-party certifications, including for green building schemes, whether for digital locks, electronic door closing solutions or for access provision compliance at sensitive locations, are also key to specification decision-making.

Choosing a digital solution manufacturer with a track record of innovation gives organizations confidence that their solution will always prepare them for what’s ahead – not just “the now”. Genuinely future-proofed solutions embrace digital openness and customizability.

Convenience is king: the most recent Wireless Access Control Report** found it to be the biggest factor driving the switch to mobile and digital access. When employees, contractors and visitors come-and-go with ease, building operations are streamlined.

Of course, a sustainability ethos must also be embedded within any future-proof digital solution. Incorporating sustainability into an access strategy also directly benefits the bottom line. Both the organization and the environment gain when power consumption is reduced by using digital innovations such as energy-harvesting technology, for example.

ASSA ABLOY at Intersec 2025

At Intersec 2025, ASSA ABLOY showcase solutions and devices built for intelligent digital integration with multiple security and building management functions. Connecting related systems and technologies unlocks the real value of digital transition. A vast range of ASSA ABLOY solutions, for both residential and commercial settings, can be tailored to meet almost any access need or goal.

Customers can choose from a range of compatible ASSA ABLOY systems. Among those demonstrated at Intersec 2025 are:

  • SMARTair®: a complete, out-the-box digital access solution with locks for almost any opening, secure Web-based software and convenient unlocking by smartphone
  • ASSA ABLOY Access with PULSE: an intuitive digital access system with programmable keys and locks powered by innovative energy harvesting technology
  • CLIQ® and CLIQ® Go: smart key-based digital access for large and small organizations, with durable wireless cylinders for almost any application
  • Incedoä Plus: a scalable solution for integrating wireless locks, wired readers and digital key-operated devices with video surveillance, biometrics and face recognition

Multiple ASSA ABLOY digital devices are designed to integrate with security and access solutions – from both ASSA ABLOY and third-party manufacturers. Highlights on the ASSA ABLOY Intersec 2025 stand include:

  • Aperio® Wireless Locks: the easy way to extend the reach of digital access with battery-powered locks and padlocks for doors, cabinets, server racks and more
  • effeff Electric Strikes: solutions from the global leader which enable users to open doors with the push of a button, but without needing to visit the door
  • ABLOY Electric Locks: durable, certified solutions for high-security environments, built for seamless integration with a new or existing access control system
  • Doorbird Intercoms & Yale smart home: intelligent, attractive door and security solutions for multi-residential properties and individual smart homes
  • iDFace Biometric Reader: award-winning facial recognition reader with Vision AI, mounts seamlessly on a Speed Gate to control access even in total darkness

“This is a fantastic opportunity for ASSA ABLOY to showcase the unparalleled range of Digital Access Solutions for both commercial and residential spaces,” adds Mauro Felice, SVP & Head of MEIIA at ASSA ABLOY Opening Solutions. “In recent years we have deeply renovated our value proposition, and today we are able to provide E2E access management solutions in every vertical, supporting our customers from the initial stage of the project with our unique know-how.”

To learn more about the benefits of Digital Access, visit ASSA ABLOY at Intersec Dubai, January 14–16, 2025, Hall C2, Stand S22

*: www.assaabloy.com/group/emeia/solutions/topics/access-control

**: Download the report at www.assaabloy.com/ae/en/campaigns/2023-wac-report

Siemens Partners With Nexus on Integrated Card Solution

Jonas Matkala Nordlund, Head of Business Line Security at Siemens Smart Infrastructure in Sweden says, “Embedding Go Cards into Sipass provides an end-to-end solution that enhances security and simplifies management for end users and administrators.”

In a move that aims to redefine physical access security, Siemens has integrated Nexus Go Cards with its versatile Sipass system. This powerful collaboration combines robust security features with an intuitive, cloud-based platform, enabling organisations to control access efficiently and securely.

Sipass offers adaptability and support for access management across straightforward setups and complex, multi-site networks. With Go Cards integration, organisations can now leverage Sipass to issue and manage credentials quickly, with a seamless end-user experience. Once credentials are assigned, users can gain access to facilities without the need to navigate complex onboarding steps. The system also allows multiple operators with varying authority levels to manage access, making it suitable for teams of any size and scope.

Seamless, secure access

A standout feature of this integration is its Card Activation Flow, which reinforces security while streamlining the process for users. To begin with, customers can choose to print the card on a local printer or receive it via mail. If the card is delivered through mail, it is sent in disabled mode, and the card’s design can contain additional security details such as microprinting and holograms. Card layouts can also be customised based on the user profile, such as employees, contractors, or visitors.

Once the users receive their card, they must confirm their email and physical card possession to activate it successfully. This process functions similarly to two-factor authentication: users verify their identity through more than one mode of authentication to ensure that only authorised individuals gain access. Until these steps are completed, the card remains inactive within Sipass, adding an extra layer of security to the system.

Adaptive cloud-based credential management

With Go Cards and Sipass working in tandem, administrators can rely on a system that, according to the company, practically runs itself. Data from Go Cards transfers directly to Sipass, eliminating the need for repetitive data entry and reducing potential errors. Credential updates happen instantly in the cloud, meaning users can access facilities as soon as they’re granted clearance – whether at a single site or across multiple locations. This cloud-driven approach scales effortlessly, adapting to changing access needs without compromising security.

“At Nexus, we aim to deliver security solutions that adapt to users’ needs without compromising convenience,” says Olivier Dussutour, CEO at Nexus and Head of the Workforce ID business line at IN Groupe. “This collaboration with Siemens demonstrates how thoughtful innovation can deliver secure and efficient results.”