Motorola Solutions and Google Enable Android Users to Share Live Video with 911
Motorola Solutions and Google have announced a new innovation in emergency response: Android users can now share live video with 911 call handlers within just a few seconds after a call is connected. Motorola Solutions’ 911 command center software—used by approximately 60% of public safety answering points (PSAPs) across North America—is now integrated with Google’s Android Emergency Live Video feature, allowing callers to enable first responders to see their emergency situation with a single click.
“Visual context can completely change the course of an emergency response, whether it’s guiding a parent through the Heimlich maneuver for a choking child or providing assistance during a home invasion when it’s unsafe to speak but the video can ‘speak’ for you. In collaboration with Google, we are working on a broad deployment of this solution across PSAPs throughout North America, giving 911 the ‘eyes’ it needs when seconds are critical,” said Todd Piett, Senior Vice President of Command Center Software at Motorola Solutions.
Until now, sharing video with 911 involved a multi-step process with complex permission prompts, creating barriers that cost valuable time in crisis situations. The new Android Emergency Live Video integration significantly simplifies this process. Users receive a single confirmation prompt, enabling them to start streaming live video to the call handler within seconds from the moment the call is answered.
The video stream is directly integrated into Motorola Solutions’ VESTA 911 and VESTA NXT software, providing dispatchers with additional information to determine which services should be sent to the scene.
The video can also be forwarded via a mobile app to police, fire, or emergency medical services already en route, allowing them to arrive with better situational awareness and be prepared to act quickly. Android users are enrolled in Android Emergency Live Video as part of the standard terms of use of the operating system.
