The acquisitions of Axis and Milestone by Canon have allowed us to offer a comprehensive portfolio of security products, software, and services. Collaboration and integration between these companies provide customers with a seamless and advanced security solution, combining the strengths of each entity

By: Damir Muharemovic; E-mail: editorial@asadria.com

a&s Adria: Mr. Mazel, you are a highly accomplished professional in the imaging industry, with a career that spans continents and countries. What roles have you held throughout your career?

Mazel: Thank you for the opportunity to address to your readers. As you said, I have a strong background in sales, engineering, project management, and team leadership in the field of professional imaging. I’m working for Canon where I oversee B2C Product Management & Professional imaging solutions business sales in Central & Eastern Europe. As a Canon employee, I’m dedicated to deliver innovative solutions to serve our customers from the 4 key vertical sectors, Government, Industry, Education and Media. I think my ability to understand market dynamics, identify opportunities, and build strong relationships with clients has been instrumental in my carreer.

a&s Adria: Before we move on to your security portfolio, tell us about Canon’s security business in markets you cover, especially Southeast Europe. Which countries and verticals do you focus on, how many people and offices do you have, from which offices are covering the Western Balkans region, are you satisfied with the results or do you feel there is room for improvement, etc.?

Mazel: Canon’s security business in the markets I cover, including Eastern Europe, focuses on countries such as Romania, Bulgaria, Greece, and of course the Adria region, with a particular emphasis on verticals like government & industry. We have a dedicated sales & marketing team in each country and a strong network of regional sales engineering product specialists who oversee pre and post sales. Our offices cover the Central and Easter Europe region effectively. We are constantly improving our market presence to ensure a very high standard of customer satisfaction.

a&s Adria: Canon made a huge impact on the security industry back in 2014 and 2015 by acquiring Axis and Milestone. Up to this day, I haven’t read a detailed explanation of how your portfolios of products, software, and services complement each other, nor of the way you collaborate and gain market value. Can you explain these issues, with emphasis on the added value customers gain by having three large companies under one umbrella?

Mazel: The acquisitions of Axis and Milestone by Canon have allowed us to offer a comprehensive portfolio of security products, software, and services. Our collaboration and integration between these companies provide customers with a seamless and advanced security solution, combining the strengths of each entity to deliver added value and innovation to our customers.

a&s Adria: Aside from the Consumer portfolio, which is now branded under the Axis., Canon offers a Professional type of video surveillance and monitoring products. What is it consisted of and what latest surveillance products and solutions would you stand out?

Mazel: Canon offers various types of software and hardware video surveillance and monitoring products. Professional portfolio is intended for a dedicated, niche audience. Our latest surveillance products and solutions feature advanced technologies such as the Canon Ultra-High Sensitivity Camera MS-500, one of the most powerfull cameras in the world, which enables you to see in color at night like during the day without infrared due to our advanced technology with 4,000,000 ISO. You can use very powerful tele-objective and see somebody in the dark up to one or two kilometers. It is intended for army, police, surveillance, boats, big factories. With a 1-inch type Single-Photon Avalanche Diode (SPAD) sensor, designed and made by Canon, it outputs full-colour, Full HD footage with low noise in a wide variety of low-light environments for long range security and monitoring applications. MS500 was nominated by Times Magazine as one of the best inventions of 2023 – The Most Powerful Camera.

On top of MS500, our portfolio includes ME20F-SH, ME20F-SHN, and ML105EF mostly dedicated to industry, due to their small size and different range of connectors, that allows really easy integration in industry surveillance. They offer low-light performance, remote control compatibility, and lens mount options to support EF, M58 and B4 mount lenses. That’s why these ultra-low-light video cameras are perfect for short or long-range monitoring applications.

Multi-Purpose Network Camera ME20F-SHN is a professional Full HD network camera offering superb low light performance from a 2.26MP CMOS sensor and an ISO up to 4 million. It can record Full HD colour video in almost total darkness (min. illumination 0.0005 lux) plus networking and remote control capability for critical surveillance applications.

The ML-105 EF is a modular Full HD video camera, designed for government, defence and security use. Featuring a 35mm Full Frame CMOS sensor with an ISO range of up to 4 million, it is also a camera that can see in the dark. At 76 mm x 76 mm x 112 mm, the ML-105 EF boasts a compact design and weighs just 775g, making it highly flexible for drone use and other various applications.

a&s Adria: You mentioned that your flagship MS500 camera uses 1.0-Type SPAD sensor. How can it achieve such a high sensitivity?

Mazel: When a photon strikes the sensor, an electron is generated, this triggers a chain reaction or “avalanche” of electron production. This photon is converted to an electric charge, the SPAD sensor then amplifies the charge by a million times with a phenomenon called the ‘avalanche multiplication’, causing a large current to flow instantaneously. This large current is read out as a voltage signal in the form of a train of pulses corresponding to individual photons. This SPAD sensor’s unique light sensing technology can achieve incredible low-light performance.

a&s Adria: Real-time image adjustment, multi-streaming, and sophisticated video analytics are a suite of capabilities that Canon surveillance cameras offer. How do these technologies help to diligently process, monitor, and flag potential security breaches that translate into powerful evidence?

Mazel: Canon surveillance cameras offer real-time image adjustment, multi-streaming, and sophisticated video analytics capabilities that help to enhance security monitoring and detection of potential breaches. These technologies enable efficient processing, monitoring, and alerting of security incidents, providing powerful evidence for investigation and response. Real-time image adjustment is a kind of automatic reframing of video feed. Video analytics capabilities reffer to the algorithms for object detection, line crossing detection, counting people and activating alarms if the threshold is crossed, etc. Multistreaming means having multiple feeds and combining them into one to calculate the percentage of risk.

a&s Adria: “The pandemic has pushed the industry to advance its virtual and remote production capabilities to support smaller crews or even stand-alone operators,” said Ryan Kamata, European Senior Product Marketing Manager at Canon Europe. Since a lot of customers are looking for solutions that can decrease their workload, you offered a multi-cam setup using your PTZ cameras and XC protocol. Tell us more about it, and how it works, and give us an example of its use.

Mazel: Our multi-cam setup using PTZ cameras and XC protocol offers a flexible and scalable solution for remote production and monitoring. This setup allows users to control multiple cameras from a central location, enabling efficient operation with reduced manpower. With the launch of our PTZ cameras back in 2019 and the development of the XC IP procotol we have a full ecosystem of IP technologies, providing infrastructure for government, industry, media, and corporate organizations.

I will give you an example of multi-cam setup in Serbian parliament. Since the pandemic, the need to broadcast democratic processes increased. Before, we used cameras only for securing government organisations but now the public demands streaming of the parliament sessions. So we are providing solution with multiple PTZ cameras and a very small number of operators because they are automated. Also, students can join e-learning, then meeting rooms have PTZ cameras for easier collaboration.

a&s Adria: Today’s businesses store and share information across platforms and locations, making it harder to safeguard. Canon’s holistic approach to information security ensures that information is safe whenever they are accessed, managed, and processed. What does this holistic approach entail?

Mazel: Canon is a leader in the IDC marketscape for print and document security solutions and services, as well as in the Quocirca print security landscape. Our solutions and services help to secure all documents and sensitive data, regardless of format, throughout their lifecycle. Our technologies are built to be secure by design and have been checked against the highest industry standards. Canon’s holistic approach to information security ensures that wherever information is accessed, managed and processed, it’s still protected.

a&s Adria: When addressing information security, Canon uses the term “360-degree device security”. What latest security features is your print and scan portfolio equipped with to safeguard critical data in every stage of document workflow?

Mazel: Canon’s print and scan portfolio is equipped with the latest security features to safeguard critical data in every stage of document workflow. The devices offer categories of features including secure authentication, encryption options, anti-tampering and inbuilt monitoring which work together to provide 360-degree protection against security threats.

a&s Adria: Canon’s Digital Transformation Services is an ecosystem of hardware, software, and services that can support a business’s digital transformation journey. Information security is at the heart of your approach. Are your devices, software, and services equipped with features that help meet security and compliance requirements?

Mazel: We incorporate the necessary security features into our products and services from the development stage, based on the trends in technology led by government entities, industry groups and software vendors on a global basis. We utilize methods such as review-based checks and vulnerability tests to mitigate related risks, with a secure development process positioned as a vital part of development.

a&s Adria: Can you name some important projects you worked on lately?

Mazel: Security projects are a bit difficult to discuss, but I can tell you that various police departments and government agencies are using Canon hardware and software solutions, including ME cameras, binoculars, and PTZ cameras, across the Adriatic region. We are also proud to have among our customers numerous companies, including factories.

a&s Adria: What can we expect from Canon shortly? What technologies and services are you currently working on? Mazel: Canon aims to create new technologies in its four business groups of Printing, Imaging, Medical and Industrial Equipment. Recently our company has been focusing on the development of fundamental technologies such as cutting-edge SPAD sensors, photon counting CT, image processing technology that utilizes deep learning, next-generation technology for commercial printing, and nanoimprint lithography, that can be the source of business creation, being applied and utilized for various purposes.

a&s Adria: You exhibited at recently held Adria Security Summit in Sarajevo. Do you think it was a good opportunity to reach out to new partners and customers?

Mazel: We are exhibiting at the Adria Security Summit for the third consecutive year now, as we feel it is very important to connect with key decision makers from small, medium and large enterprises who act as planners of development of security and protection of corporate assets and employees, as well as representatives of government security agencies and local and regional administrative authorities.

It’s hard to single out a specific product or solution, as each XPR device serves its unique purpose. However, we are proud of our latest XPRO and XSmart reader lines, which can easily integrate into existing systems and communicate across various protocols

Razgovarao: Damir Muharemović; E-mail: redakcija@asadria.com

a&s Adria: Mr. Andevski, could you briefly introduce Dimal: when did you start operating, which brands do you distribute, and in which countries?
Andevski: Dimal Security was founded in 1995. We specialize in designing and implementing physical security systems. We mainly operate in North Macedonia, but recently we have also expanded across former Yugoslav territories. We represent several global brands for access control, alarm, fire, and video surveillance systems. We are particularly proud of our DACTA web application for time and attendance management, which we continuously upgrade based on client needs and global trends. The app works with multiple brands, is available in several languages, and has already reached the European market. We are also testing the DACTA mobile app, which will facilitate time and attendance management for hotels, apartments, and companies via mobile ID.

a&s Adria: You are the authorized dealer of the XPR brand. Why did you choose this brand?
Andevski: Yes, Dimal Security is the authorized dealer of the XPR brand for North Macedonia. Our partnership has lasted several years. We chose XPR because their technology and innovations are far ahead of others. XPR develops and manufactures all devices on its own, including software. This allows us to adapt to our client’s needs and requirements easily. After successful work in North Macedonia, XPR Group offered me the role of Regional Sales Manager for Southeast Europe. This was a great opportunity to introduce the brand beyond our borders and present regional companies with XPR’s innovative technologies and solutions that can enhance client security.

a&s Adria: What does the XPR portfolio include, what kinds of devices, and for what purpose?
Andevski: Founded in 1986 with a vision to revolutionize access control solutions, XPR has established itself as a leader in the security industry, offering innovative and reliable products tailored to diverse business needs worldwide. XPR provides a comprehensive range of access control solutions aimed at enhancing security and operational efficiency.

For example, the Web Server allows system setup, programming, management, and monitoring of the access control systems via the internet on a smartphone, tablet, or computer. Its intuitive web interface eliminates the need for downloading management software. You can choose controllers and readers for 1, 2, or 4 doors with bidirectional RS-485 bus across various technologies (biometrics, RFID, keypad). Our most complete access control system is the online option that can integrate time and attendance, video surveillance, fire alarms, etc. It is available with PROS CS client/server software with Access and SQL databases. It includes a wide range of Wiegand readers with various technologies (biometrics, RFID, keypad, radio).

The standalone option offers simple installation management, while setup and programming are also very straightforward. It requires no additional controllers or wiring. Setup, management, and changes are performed directly on the reader. Our standalone readers can provide high security or additional relay functions thanks to our range of remote relay units.

Finally, the offline option enables the management of large-scale access control systems with multiple doors and users, reducing installation time and cabling needs. These solutions are more affordable than online systems as they require no controller or Ethernet network and can manage unlimited locations and users via simple PROA MS software.

XPRO and XSmart Readers
a&s Adria: Which product would you highlight as the most popular and suitable for our markets?
Andevski: It’s hard to single out any one product, as each XPR product has a distinct purpose. However, I can say we are proud of our latest XPRO and XSmart reader lines, which can seamlessly integrate into existing systems and communicate via Wiegand, RS485, and OSDP protocols, while also reading all MIFARE cards. They also come equipped with a Mobile ID and are easy to configure through our free software and built-in Type-C port. These readers can be applied wherever security needs to be increased without replacing the entire system or when there’s a need to switch from standard to encrypted card systems. This is exemplified by XPR’s XSecure cards, which feature unique IDs, ensuring each card has a different key, with communication secured through AES and key diversification, making it impossible to decrypt

a&s Adria: What would you highlight to potential partners as XPR’s main advantage?

Andevski: XPR offers potential partners and distributors several advantages. First, there’s an innovative and wide range of access control products, from keypads and readers to wireless systems, all designed with the latest technology. Additionally, its time and attendance systems are tailored for accurate time and attendance management and easy integration with HR systems. XPR solutions are adaptable and flexible. They can also easily adapt to specific needs across various industries (corporate offices, hotels, hospitals, etc.).

The devices are made of high-quality materials for long-lasting performance, with a strong emphasis on research and development. Ongoing R&D investments ensure that XPR products stay ahead of industry trends, allowing partners access to the latest technology.

Lastly, XPR offers comprehensive training and certification programs for its distributors, with technical teams available for any installation or troubleshooting inquiries. There’s also marketing support, attractive margins for partners, and quantity discounts.

Datapath has customers in more than a hundred countries on five continents and covers industries such as professional audio and video, military, education, security and healthcare. Over the past decade, we’ve charted a new course toward IP audio-video control technologies. This has led to solutions for multi-screen video walls, small and medium-sized video walls in business environments and command and control rooms of any scale

Razgovarao: Damir Muharemović E-mail: redakcija@asadria.com

 a&s Adria: Can you introduce yourself to our readers?

Von Kondjelic-Gorcey: Thank you for the opportunity to address your readers. I am Vladimir von Kondjelic-Gorcey, the Sales Manager for the DACH region, Eastern Europe and the Western Balkans at Datapath. I have over twenty years of experience in the AV and IT industry. Before moving to Datapath in 2000, I worked as a Technical Editor and Sales Manager at Eyevis, and then as a Sales Manager at Barco for the DACH region.

 a&s Adria: Can you provide a brief overview of Datapath and its core business areas?

Von Kondjelic-Gorcey: Datapath is a world leader in control technologies for creative multi-display video walls, small- to medium-scale video walls in enterprise collaboration environments, and command and control room video walls of any scale. Founded in 1982 and now distributing across 5 continents, Datapath has customers in more than 100 countries Worldwide: covering multiple industries such as professional audio and video, military, education, security, and health care.

a&s Adria: How does Datapath differentiate itself in the video wall, control room, and visual solution industry?

Von Kondjelic-Gorcey: Datapath has over 40 years experience in delivering cutting edge video solutions to businesses across the globe. With our in-house R&D, design, manufacturing and quality control teams, we provide the latest, innovative solutions to the marketplace. Datapath solutions are used in high-end applications around the world – from government offices to defence, utilities and blue light organizations.

a&s Adria: What are the key features of your Aetria control room solution, and how has it evolved since its launch?

Von Kondjelic-Gorcey: Over the past decade, Datapath has charted a new course towards AV-over-IP control technologies. This, in turn has seen solutions designed for creative multi-display videowalls, small- to medium-scale videowalls in business environments and Command and Control rooms of any scale – a prime market focus for Datapath and its latest Aetria solution.

Today, operators can oversee numerous 4K monitors, adding up to a similar pixel density as a large wall. With such a personal videowall, the operator will be more engaged in the detail and the clarity of information because they are interacting with that media. Due to viewing distance, walls tend to be HD in resolution and the operator workstations are often 4K. The size of the wall in today’s control rooms is just as important as the actual resolution, so the trend has taken us from cubes to LCD panels and onto direct view LEDs, which are essentially a large blank canvas of pixels allowing for bezel free, flexible displays containing the most essential sources.

Data volumes are huge and need to be managed effectively. With minimum latency, Datapath’s Aetria Workstation provides a unique ‘bespoke video wall’ ability to operators, allowing them to display whatever sources they need on their desktop display, however they wish to see them. The benefits of such personalized displays are clear – operators can focus on their specific task with only their relevant information, and can share any content on the larger video wall when necessary (user rights permitting, of course).

The recent introduction of its Aligo TX100 4K KVM solution gives Datapath the capability to offer operators seamless control of their content. The demand for better quality is a perennial requirement, and new Datapath developments have allowed 4K sources to be delivered to walls and workstations without the challenges of major compression.  10G networking means that multiple HD sources can be sent across a single wire and 4K sources can be delivered where they need to be with extremely little latency.  Systems are now able to provide not only the 4K feed but also encoded versions of it so that the pristine quality version can go to the control room and a slightly lower quality one can be presented elsewhere, such as a crisis room, where 1080p is quality enough.

Another of Datapath’s latest product launches – Aetria Touch – allows operators to manage their Aetria environment from a 10.5” tablet for even easier, faster display management. Screen layouts can be easily saved, accessed with full selection of sources available at the touch of a tablet.

a&s Adria: Can you elaborate on the capabilities introduced with the Aligo and Arqa AV-over-IP solutions?

Von Kondjelic-Gorcey: The adoption of Audio-Visual over IP (AVoIP) technology continues at a pace, playing a crucial role in ensuring seamless communication and efficient operations. AVoIP enables transmission of high-quality audio and video signals over an network infrastructure, allowing for real-time monitoring, collaboration, and decision-making.

AVoIP, with or without keyboard, video and mouse (KVM) functionality, is replacing basic video matrix switching and at the same time enabling connectivity with remote workers and between control centres.

How operators are able to view that data is also evolving, as more control rooms are opting for larger workstations with more data sources available for individual operators, to provide better situational awareness at an individual operator level.

Meanwhile, larger video walls for the whole control centre are being replaced with smaller video walls and/or individual large displays for sharing between smaller groups of operators.

This is where Datapath’s Aligo and Arqa transmitters and receivers are integrated with Aetria to enable full AVoIP with KVM functionality. Anything, anywhere, with complete content control.

a&s Adria: Can you provide more details about the security features of your VSN controllers?

Von Kondjelic-Gorcey: Security is a prime concern for any Datapath applications. We ensure that all point-to-point content is TLS-encrypted at both ends for maximum protection. This is the same level of encryption used by military organizations.

Furthermore, with our latest VSN V3, the chassis has also been redesigned, optimizing airflow to improve heat management and reduce noise. This new design, along with a new platinum rated redundant power supply, makes this the most efficient VSN to date. The new chassis also includes hot-swappable fans, enabling uninterrupted 24/7 use and maintenance in the most critical installations.

a&s Adria: Can you discuss the advancements in your video wall technology and its impact on control room operations?

Von Kondjelic-Gorcey: However, as good as a control room is – be it in design or the technology used – it is the operators who define how efficient operations inside, and outside, the control room are in times of need. Providing these operators with instant information-sharing tools is critical in ensuring decisions and actions are made as soon as possible to eliminate risks to resources, security and, potentially, life itself. With minimum latency, Datapath’s Aetria Workstation provides a unique ‘bespoke video wall’ ability to operators, allowing them to display whatever sources they need on their desktop display, however they wish to see them. The benefits of such personalized displays are clear – operators can focus on their specific task with only their relevant information, and can share any content on the larger video wall when necessary (user rights permitting, of course).

a&s Adria: How is Datapath addressing the scalability and future-proofing of traditional control rooms?

Von Kondjelic-Gorcey: From its inception, Datapath’s Aetria has been designed to be scalable to Control Rooms of any size. Not only can it be applied to operations from the smallest to the largest organizations, it can also work in harmony with legacy hardware from other manufacturers – via an API port – allowing end users to upgrade in stages if required.

a&s Adria: How has the shift towards remote work impacted security protocols in control room environments?

Von Kondjelic-Gorcey: Mission Critical operations have not been affected by the WFH trend, for obvious reasons.

a&s Adria: What role do artificial intelligence and IoT play in your current product offerings?

Von Kondjelic-Gorcey: The talk of AI surrounding Audio Visual solutions is often over-exaggerated. Aetria allows automatic switching to certain display templates in pre-set situations, but this is down to software and programming. Artificial Intelligence will, I’m sure, play a bigger part in operations in the future.

a&s Adria: Can you discuss any partnerships or collaborations Datapath has formed to enhance the security aspects of your solutions?

Von Kondjelic-Gorcey: Datapath has formed several strategic alliances with key partners in the security space. Exhibiting worldwide, we partner with security console providers such as Fountainhead and Poly-M along with display manufacureres such as Absen and Planar. These alliances allow customers to see fully operational solutions at demo centers and how all components work in harmony.

Furthermore, Datapath technology is also licenced to work alongside key security platforms such as Milestone and Genetec, with no ‘alt/tab’ between platforms required.

a&s Adria: How do you stay updated with the latest security trends and integrate them into your products?

Von Kondjelic-Gorcey: We work very closely with our partners and end-users, from initial planning to full side-by-side commissioning service. These relationships allow us to receive feedback directly from the source. The concept of Aetria came from industry feedback and our R&D department is largely driven by what the market requires and what we can develop to meet those needs.

a&s Adria: Can you describe the training and resources available for clients to ensure they maximize the security features of your products?

Von Kondjelic-Gorcey: The benefits of Aetria are plentiful and investment in training is a priority in users getting the most from our technology. Along with our online one-to-one training sessions, Datapath has demo suites and training centers all over the world. Offering AVIXA-approved courses, the latest of these has just been opened at the Mindstec Experience Center in Dubai. Here, visitors can see a fully operational ‘replicated’ Control Room and learn how Aetria works in various vertical markets – including defence, cyber security, utilities and oil & gas.

a&s Adria: What are the main challenges and opportunities you see in the Adriatic market for Datapath? Can you highlight some key projects Datapath has been involved in within the Adriatic region market?

Von Kondjelic-Gorcey: The Adriatic market is a growing market. The redoing and expanding of the infrastructure in the region is one of the biggest opportunities. The challenges of the region are the budgets and the missing bigger projects as references. We provided control room solutions to the Police in Belgrade. We also provide control room solutions to the Air Control Slovenia for the technical department and controllers to the Croatian Ministry of Defense.

a&s Adria: Tell us a couple of words about yourself and your previous professional experience?

Schapmann: Thank you for this opportunity to address to your readers. I am Nils Schapmann, Portfolio Director at primion Technology GmbH. Before that, I have performed the role of Director of Business Development since January 16, 2023, when I joined the company. During this past year, my responsibilities included defining, planning, implementing and managing medium- and long-term strategies and concepts in the areas of product management, marketing and communications, as well as documentation and knowledge management for access control, time and attendance, and physical security information management (PSIM). Previously, I have worked for Rohde & Schwarz for the past twelve years in various positions, including Business Development APAC, Project Management as well as Product Management Cybersecurity.

 a&s Adria: Where do you see your responsibilities in your role as Director Portfolio?

Schapmann: The primion Group is in a solid position and we are currently experiencing a very high order intake with a good margin, which guarantees continued development. As Portfolio Director, I support this and see it as my responsibility to lead the company into the future. This includes synchronizing and realigning our product and solution portfolio to remain flexible and responsive to market needs. Our new software platform offers significantly more configuration options than the market standard, while at the same time maximizing standardization. Primion will continue to develop its portfolio and expand its core business of Access Control to open up new market segments. We will know how to exploit the resulting synergies.

 a&s Adria: Could you briefly introduce primion Technology?

Schapmann: Primion is an international company group which has been developing and installing innovative solutions for Integrated Security Systems, Access Control systems and modern scenarios for Time & Attendance and Workforce Planning since 1995. In providing software and hardware, we make a significant contribution to the protection and security of our customers, while re-optimizing and effectively structuring their internal processes.

Our extensive reference list includes internationally active and well-known companies as well as specialized SMEs. These include for example Telenor, Croatian Telecom, public authorities, DB Schenker, ITENOS, Bombardier, The British School of Brussels, Hamburg-Eppendorf University Hospital, NORMA Sarrebourg, some ministries, the German Armed Forces and different airports like Frankfurt.

a&s Adria: Please tell us more about the main benefits when working with Primion?

Schapmann: Our strategy, which has been successful for decades, is based on a one-stop-shop policy. As we invest significantly in our own software and hardware development, we are able to react flexibly to market requirements and comprehensively realize customer wishes. We also produce our own hardware and employ a proven team of experts for on-site consulting, installation and support and maintenance after successful commissioning of the solutions integrated into the existing systems.

Our customers and partners can rely on the entire value chain and have a single point of contact for their complex systems. Because we provide intensive monitoring throughout the entire process, we are always informed about the current status of the project and our customers save time, money and nerves, which they need for their own business.

We are very proud of the fact that we have been working with very loyal and successful partners internationally for decades. In this way, we guarantee maximum support in all countries while at the same time taking account of special needs.

a&s Adria: How do you evaluate the ongoing efforts to standardize access control, and what impact do you foresee these efforts having on the industry?

Schapmann: I am a big fan of standardization where it makes sense. Good examples are the communication protocols OSDP and OSS (MA) which will make the use of 3rd party hardware a lot easier. As in every other industry the added value moves more and more from hardware to software. Even in our industry the number of hardware manufacturer will decrease the next years.

a&s Adria: What are the key features of the mentioned core business of Access Control? How does it assist businesses in managing and regulating access for employees, suppliers, and business partners?

Schapmann: The clear and user-friendly management of all access rights in a single system ensures that people and assets are protected at all times. The customer can flexibly customize the rights themselves and thus react quickly, e.g. if a badge is lost and needs to be blocked, e.g. in case of loss or manipulation. “prime WebAccess” from Primion is based on the latest technology and has proven itself worldwide.

a&s Adria: That sounds interesting. Could you give us some more information about flexibility and scalability?

Schapmann: The first thing you need to know is that every company and every customer has completely different requirements for an Access Control system. While it is sufficient for one company, for example, to secure only the laboratory and the executive office against unauthorized access, a group with several properties and a high-security wing requires completely different solutions. All our solutions are based on a modern license management. The customer only pays for the applications he is interested in and based on the size of the company: “prime WebAccess” is capable of growing with our customers.

Individual doors are secured by online/offline scenarios with locking cylinders in pKT (prime KeyTechnology), the access rights for which are updated on the master reader directly in the access medium. At the same time, the access authorizations for the main entrance doors are similarly managed in the same software; the readers for these are also developed and produced in-house.

In parallel, personnel locks, turnstiles or the entrance to the underground car park can also be integrated into the system. And for all of this, the user only needs a single ID card for which various access authorizations are stored: The cleaning staff can enter anywhere, but only for a limited time, the accountant has no access to the research laboratory, the trainee is not allowed in the manager’s office, etc.

a&s Adria: Can you elaborate on how Primion’s security management system combines security-relevant systems such as fire alarm technology, intrusion alarm technology, and access control into a cohesive solution?

Schapmann: If companies have high security requirements, or when properties are spread over a large area or even several locations, it is more effective and safer to control all security-relevant applications centrally in order to maintain a complete overview at all times. This can save lives in an emergency and protect valuable stock from being destroyed, for example in the event of a fire.

We can guarantee this with our prime SecurityManagement (pSM), a software developed in-house for the centralized control and integration of all systems such as burglar alarms, flood detection, perimeter protection, video surveillance, fire alarms and so on.

With our prime “pSM”, video surveillance, access control as well as intrusion and fire alarm systems are centrally bundled, monitored, controlled, and evaluated on one single user interface. Potentially dangerous situations can be identified at a glance and, thanks to automated processes, critical events in and around the building can be responded to immediately and optimally. Combining different applications into one system allows to gain an immediate overview of the entire situation rather than being informed about separate alarms which might seem unrelated.

a&s Adria: To gain a better understanding, could you provide an example? How did for example Primion’s security management contribute to increasing operational security at Frankfurt Airport?

Schapmann: A smooth-running hazard management and access control system must prevent manipulations that could be dangerous to airport security, passengers, or aviation safety. Smooth operations must be guaranteed at all times – even with high passenger volumes.

Fraport, the company that operates the Frankfurt airport, is one of our biggest customers. Our system supports in handling 70 million passengers per year in 160,000 flights at 170 gates managing 81,000 user rights for 70 nations in 450 departments. “pSM” is controlling authorizations with 4,000 access control readers.

But to keep it simple for all industries: Imagine the security officer in a company having to check in different systems at the same time whether the fire alarm in Hall 115, which is around 15 kilometers away from his own location, is a false alarm or if there really is a fire. To do this, he has to switch to another system that manages the video camera and display the images on the screen. This shows that there really is a fire. He quickly picks up the phone to alert the emergency services. In the meantime, however, valuable minutes have passed and most of the valuable raw materials stored there have already been burnt because the sprinkler has not started due to an unrecognized technical fault. And he has no idea how many people are in the burning warehouse. At the same time, the fire threatens to spread to neighboring buildings.

This horror scenario is not made up out of thin air, but is unfortunately a frightening reality. With Primion’s “pSM”, however, all safety-relevant processes are automated: the sprinkler malfunction was recognized and rectified in advance, the smoke detector reports the fire, video surveillance confirms the alarm, escape routes are opened at the same time and the fire brigade and emergency services are automatically alerted in parallel. At the same time, the security officer, the head of logistics and the CEO receive a message on their mobile phones so that they can react.

For a possible evacuation, a list is printed out with the names of the people who are in the building and who have been requested by the voice alarm to go to the assembly point. This ensures that no one will be forgotten.

However, the scenario described here is just one example of what our prime SecurityManagement do, as every company has different requirements that need to be covered. In addition, ”pSM” can also easily and securely integrate existing systems into the overall system at any time using special interfaces.

a&s Adria: What about Primion’s Time and Attendance solutions? How do they address the different needs of organizations with different employee sizes, several working environments and mobile solutions?

Schapmann: Our customers rely on our proven and user-friendly software “prime WebTime” and our hardware, such as the modern and innovative Advanced Data Terminal (ADT), using ID cards or the biometric application fingerprint for identification purposes. Software and hardware are state-of-the-art and can be configured to meet the needs of small, medium and large companies as well as specific regional rules and regulations. All time stamps are recorded digitally and managed centrally.

The software expertly manages various time models such as late shift, public holiday allowance, or part-time work. It seamlessly interfaces with all common wage and salary programs to ensure precise accounting of recorded times. The process remains the same, whether working hours are booked on a stationary terminal in the company, on a laptop, PC, or a smartphone.

Intuitive scenarios guarantee that users have a comprehensive overview of their recorded working hours, absences, and remaining leave days. Additionally, they can apply for leave directly within the application, and the line manager can either approve or reject it immediately. Alternatively, a multi-stage workflow can be established if multiple individuals need to decide on requests. The recorded data is furthermore the basis for statistics and analysis, and the operating data recording module can be used for project post-calculation.

The Primion time recording system seamlessly integrates with the access control system if needed. When an employee enters the company premises, their ID card is presented to the Access Control reader, which grants access based on the stored authorization and simultaneously records the access booking in the system as the start of the working time. The same process applies when leaving the premises or building.

The Primion solution also offers employers and employees flexible and transparent processes for various work scenarios, such as home office, shared desks, co-working, time and location-independent working, and situations where physical distancing from the employer is necessary.

a&s Adria: Primion’s SaaS approach aims to provide high secure and scalable solutions. How do you guarantee this?

Schapmann: Perhaps the first thing we need to explain is what SaaS means. Software as a Service (SaaS) is a model where the software is licensed on a subscription basis and hosted centrally. This forward-thinking model offers many benefits by saving customers time and money. SaaS is also known as ‘on-demand software’ and web-based/hosted software. The software provider is responsible for maintaining the operation and maintenance of the software.

Primion provides high-level hosting services while minimizing the risk of data loss or unauthorized disclosure. Our experts can greatly reduce the occurrence of cyber-attacks through the network and errors in the ‘human interface’, by effectively managing the complex security requirements of existing systems. This system offers customers a secure and convenient way to access the latest updates for their application around the clock, with minimal administrative effort. It also helps to reduce energy costs and free up space for other purposes by eliminating the need for servers or storage space. Furthermore, it simplifies database and license administration, enabling the IT department to concentrate on other important tasks.

At Primion, we are proud to guarantee exceptional availability for our customers. Our cutting-edge technologies and optimal hosting conditions ensure that our availability is often higher than that of our customers’ own sites.

a&s Adria: What is the current status of Primion, and what are your plans for the company’s future development?

Schapmann: We are thrilled to introduce our new software platform “MyPrimion”, which offers an unparalleled range of configuration options that surpasses the market standard. At the same time, we have ensured maximum standardization to provide a seamless user experience. Our ultimate objective is to expand our core Access Control business to address new market segments and leverage the resulting synergies. We believe that this approach will enable us to even better serve our customers and achieve our long-term goals. By doing so, we aim to broaden our position and become independent of individual suppliers and components. This will enable Primion to more effectively meet the specific needs of each project and satisfy our valued customers, who are leaders in their respective industries.

We like to follow our partners in accomplishing their customers’ needs in perimeter protection from A to Z: we do it by designing the perimeter protection together with them, being on the field and getting our hands dirty to demonstrate what our products can do for their security. We like challenges and at the same time being able to prove with facts the validity of our products: we always gladly do surveys and we follow the start-up phases, especially for underground products that need special attention during installation.

By: Damir Muharemovic; E-mail: editorial@asadria.com

a&s Adria: Can you present yourself to our readers, your educational and professional background?

Banzola: I am Alberto Banzola. I am 47 years old, married and father of two girls. I have been the Sales Manager of DEA Security since November 2023, the company where I have been involved since July 2019 as Export Manager. I have been in the security industry since 2002 when I accepted the challenge to change the sector after three years in the textile industry dealing with the Far East where I was based. Over the past 22 years I have held managerial positions for international groups (Faac, Zucchetti, Somfy) and today I am putting all my experience in a dynamic environment I feel proud to be a part of. I consider myself a lucky guy: after a few years in the ranks, I have had the opportunity to deal with important managerial realities, to travel, to get to know and to continuously face an ever-changing industry.

a&s Adria: Tell us the history of your company: its beginnings, development, milestones, stats (number of employees, revenue, etc.)?

Banzola: DEA Security started its business in the early 70s: Grandpa Augusto and his sons Aldo and Giorgio – actual owners of the company – created an installation company, which evolved in a few years, in the early 80s, when one of their customers asked to realize something to protect the fencing of his warehouses. It was the beginning of a history of success, in an industry where we have been absolute pioneers.

The company grew, changing dimensions and working modalities year after year: today we are an entity of 25 people, with in-house R&D and production. Since day 1 we had milestones based on the exclusivity of our products and technologies (we realized over 32 International patents since 1988), providing tailor-made solutions for our partners. We consider ourselves “industrialised craftsmen”: we like to think we make excellent products with extreme care. After all, we have more engineers than salespeople: some may think this is a limitation: for us, it is a way of trying at all costs to have unique and long-lasting products. Our turnover in 2023 overpassed 3M€, and the 40% is realized in the international markets: we are present worldwide from Mexico to Hong Kong.

a&s Adria: What extensive professional services does your company offer?

Banzola: We like to follow our partners in accomplishing their customers’ needs in perimeter protection from A to Z: we do it by designing the perimeter protection together with them, being on the field and getting our hands dirty to demonstrate what our products can do for their security. We like challenges and at the same time being able to prove with facts the validity of our products: we always gladly do surveys and we follow the start-up phases, especially for underground products that need special attention during installation. We never leave alone those who put trust in us and in the meantime, we reduce the aftersale to a minimum. Of course, all our partners are trained on our solutions: we offer extensive training at our and/or at their premises. Last but not least, all of our product is checked during and tested after the production process; before delivering a project, we test again in the company all the elements that will be installed.

a&s Adria: DEA Security’s perimeter defense systems realize four layers of protection. What are those and what product series do they encompass?

Banzola: In our mentality any perimeter includes others: there’s never one layer only of protection. Starting from the external limit of a property to the building present inside, there are several layers and perimeters to protect, that need different levels. Recently EU – speaking about the protection of critical infrastructures – made reference to our same way of thinking.

Normally the first level layer of protection is the one that delimits the boundaries of a property: this is where walls or fences of any kind come and our products such as FUSION P2P, SERIR 50 or TORSUS 50 come into play. Immediately afterwards there is always the land that needs attention: the second ring is discreetly protected with SISMA CP50 underground solutions, a product that is invisible to the eye and which protects perfectly the green area (gardens/soil surfaces) up to Layer number 3 is based on the floorings, where we use SISMA CA: in this case, you may find in front of the entrance areas, as doors and windows that need to be protected before anybody will try to arrange an intrusion attempt. As well we use these sensors to protect special zones not necessarily connected to a building, creating invisible “traps” in the paved to understand if an intrusion is happening and where. Layer number 4 is based on the protection of indoor surfaces like walls/doors/windows through dual tech sensors able to detect any attack.

a&s Adria: The first layer of perimeter protection is consisted of fence-mounted systems. FUSION P2P, the new generation of DEA fence-mounted intrusion detection systems. How does this system work, what is it consisted of, and where can it be deployed?

Banzola: FUSION P2P is a pin-point solution based on active sensors installed any 3/5 meters: FUSION P2P, based on the revolutionary and patented dual-tech DSF, detects any kind of intrusion attack based on breakthrough / cutting / thermal attack / climbing over the fence. The strength of this solution is the point ID detection of the alarm, allowing us to know exactly where the alarm is generated.

The system can be installed on any kind of fencing (chainlink / mesh welded / electrowelded / semi-rigid / rigid / walls / concertinas).

a&s Adria: FUSION P2P is the first outdoor perimeter system to employ DEA Sensor Fusion (DSF) dual-tech detection technology. Can you explain in detail the benefits of this technology?

Banzola: After 5 years of developments, in January 2020 DEA Security introduced to the market a new dual technology based on the combination of the 2 technologies most used on the perimeter protection for fencing. Piezodynamic and Mems (accelerometer) transducers are “playing” together in our sensors, working separately but fusing their data using algorithms. This allows us to increase sensibly the security of the perimeter surfaces, minimizing the risk of false alarms on the first layer of protection. Covered by international patents DSF technology – present in Fusion P2P and most of our indoor sensors – makes unique the protection of the perimeter where they are installed, keeping the best ratio price/quality on the market.

a&s Adria: FUSION P2P system is designed in accordance with Security Grade 4 (high risk) of Directive EN 50131-1. What does this mean?

Banzola: The fencing protection doesn’t exist in any norm. But referring to EN50131-1, applied only in indoor applications, FUSION P2P complies with all the rules explained in the norm, including redundancy. Unfortunately, it’s not possible to certify the products because EN50131-1 does not apply to outdoor installations.

a&s Adria: For smaller compounds you have offered controller Lite. What kind of compounds are we talking about, with how many sensors?

Banzola: The Lite controller keeps the same features as the full one, reducing the number of sensors managed. The Lite controller has 1 communication bus (100 sensors managed)  instead of the 2 buses we can find in the full controller (300 sensors managed). This allows us to reduce sensibly the costs in front of small perimeters, keeping the same performance as the main controller. Resuming: Light price and high performances for small perimeters.

a&s Adria: What is the difference between FUSION P2P and the other two fence-mounted systems: SERIR 50 and TORSUS 50? What are they used for?

Banzola: FUSION P2P is an active dual-tech pinpoint sensor for any kind of fencing. SERIR 50 is a zone sensor, based on piezo dynamic technology, able to cover zones of 50 meters (maximum) on chainlink mesh and electro welded fencing. TORSUS 50 does the same as SERIR 50 but for rigid/semirigid fences. They are applied in all the perimeters where the security doesn’t need pinpoint detection, keeping elevated standards of security.

a&s Adria: The second and third layers are the SISMA CP 50 buried systems and SISMA CA and SISMA CA PF underfloor systems. How do these geoseismic detectors work and what are those systems consisted of?

Banzola: The SISMA family consists of buried intrusion detection sensors which create an invisible and unidentifiable detection band/area around the site to be protected (SISMA CP) or in front of the surface we wish to protect (SISMA CA- SISMA CA PF). This family of sensors employs special pressure sensors which detect a person standing or walking along a protected band/area. Using a passive technology, once installed they don’t require any maintenance need, have a long-life warranty time (10 years), and they are impossible to pass by, totally immune to any magnetic/weather disturbance.

a&s Adria: And the fourth layer are seismic shock detectors consisted of A03 PRO, SPC PRO and XENSITY series. What are the key featured of those indoor systems?

Banzola: These lines of products prevent any indoor intrusion attempts preventing the breakthrough of indoor surfaces and avoiding undesired presences inside buildings. We are talking about 3 different families of solutions based on

– stand-alone processing board connected up to 8 sensors each (A03 PRO) with piezo dynamic sensors to protect doors, windows, glazed windows, burglar bars, walls, ceilings and safes. Cheap but impressive solution, with App programming allowing deep programming with accurate settings

– stand-alone grade 3 certified sensors (SPC PRO) based on DSF technology with built-in processing board, involved also in the protection of safes and ATMs exceeding the limits of general seismic sensors and Microphonic cables. These are “state of art” sensors, available also in a version with an APP to program them to have tailored settings.

– Point ID indoor intrusion detection system (XENSITY) using DSF technology, able to identify the surface under intrusion attack, with the possibility to check by remote and in real-time the functioning and the settings of the system, allowing the centralize multi-site installations. Locally via bus, we can connect up to 64 sensors for a single IP-based controller, identifying the different kinds of intrusion attacks, including thermal tampers.

a&s Adria: XENSITY has recently been integrated with SISMA CA systems. How can an end-user benefit from this integration?

Banzola: Through this release we are able right now to cover a complete installation including indoor intrusion detection and outdoor underground hidden solution to have 360° protection in any kind of building, making easier connections and communications between the sensors and the alarm system.

a&s Adria: All of your systems benefit from the complete and robust DEA NET centralization and integration platform. What are its features and does it provide support for IP networks and most popular VMS and PSIM softwares?

Banzola: DEA NET environment allows first of all to acquire the signals (alarms/ tamper/ fail and so on) coming from the field / on-site systems and make them available via TCP/IP through local relay contacts.

As well we can also integrate the most popular VMS & PSIM through direct IP connections or by Plug-ins: we are already integrated into a lot of different solutions like Milestone/Genetec/Cortech Developments, just to mention some of them. And for the basic integrations, we are in a position to offer command strings to operate directly on the camera system of the installation via IP.

a&s Adria: DEA’s intrusion detection solutions are employed in protecting perimeters of any size and type. Can you present some of your recent case studies in different verticals?

Banzola: Recently we had several case histories, starting from the protection of the fencing of an international airport based in Southern Europe to several jewelleries in Spain. In this last case, the protection layers were 2, one for the external protection fencing, while the second was related to protecting walls and safes. The biggest data centre operating in Italy has recently performed 2 different installations, we also realized a couple of prisons.

 a&s Adria: What can expect from your company in the upcoming period in terms of new products/product lines, technologies, or spreading to new markets?

Banzola: We are already working on the development of some new products that we will present in the coming months. As usual, we are going to be present on the market with something “revolutionary”: I can only say “stay tuned”, for the moment. In the markets we have to enlarge our presence: we have still many opportunities missed, due to the lack of knowledge of the market about us and our products. Step by step… We will get them.

a&s Adria: Your opinion on the Adriatic region / Western Balkans security market, its pros and cons? Are you looking for new partners in the region? And how do you plan to support them and from what office?

Banzola: This macroregion is very important: I started to work in the Adriatic region in 2002, creating important relationships, still alive. It’s a traditional and conservative market, difficult to penetrate: in any case, once you are in, you‘ll never go out. We are looking for new partners: we just started something, but there is a world of opportunities to be taken, together with the local partners. We follow all our export activities from our offices in Santo Stefano di Magra and Brescia. All our guys know that if we have to be somewhere in the Adriatic region, in a few days we will arrange our presence over there.

a&s Adria: Are you going to exhibit at this years’ Adria Security Summit in Sarajevo? Do you find the Summit a good opportunity to reach out to new customers?

Banzola: We started in 2020 to join the Adria Security Summit: from that edition, we never missed the opportunity to be present at the Summit. In my humble opinion, the Summit is one of the best meeting points for the security industry. For sure we will be present in Sarajevo.